Social Aspects of Personality
The SOCIAL ASPECTS of Personality
Our Body Language * It helps to convey message to other people. * It should be carefully managed so as not to offend guests and avoid complaints, which may turn to a DISASTER. * Human interaction consists of a variation between 70% percent non-verbal & 30% verbal communication. * Consists of body posture, gestures, facial expressions and eye movements.
On Greeting * HANDSHAKE -the most familiar form of greeting in the world. * Direct eye contact * Smile paves the way for positive interaction.
Etiquette when shaking hands… * FIRST
Clean hands
Manicured and trimmed nails
Free from perspiration & warm * SECOND
A great handshake should be executed professionally, politely with a firm grip, a warm welcoming smile and eye contact. * THIRD
Be situationally aware, your arms should be at around 45 angle, straight towards the other persons face.
BODY LANGUAGES EXAMPLE
The Good, the Bad & the Downright Ugly The GOOD * When you are seated or standing, you must be erect with good posture not too stiff, not too relaxed. * Shoulders levelled, arms uncrossed, hands open. * Eye contact should be concentrated that composes of the TWO eyes and the mouth. * A complimentary movement such as sight nod and sends signal that you are following the conversation with a keen interest and applied understanding.
The BAD * Being too tense to a point of stiffness. * Abrupt movements that call attention. * Shoulders slouched and arms crossed, exudes an invisible barrier or be misread as disagreement. * Eyes narrowing shows hostility, leaning and yawning shows boredom. * Negative facial expressions such as shaking your head, or frowning shows disinterest which may be form as disrespect.
The UGLY * Scratching yourself * Tugging, pulling or twirling your hair * Removing snot * Scratching inner ear * Picking your teeth *
Our Body Language * It helps to convey message to other people. * It should be carefully managed so as not to offend guests and avoid complaints, which may turn to a DISASTER. * Human interaction consists of a variation between 70% percent non-verbal & 30% verbal communication. * Consists of body posture, gestures, facial expressions and eye movements.
On Greeting * HANDSHAKE -the most familiar form of greeting in the world. * Direct eye contact * Smile paves the way for positive interaction.
Etiquette when shaking hands… * FIRST
Clean hands
Manicured and trimmed nails
Free from perspiration & warm * SECOND
A great handshake should be executed professionally, politely with a firm grip, a warm welcoming smile and eye contact. * THIRD
Be situationally aware, your arms should be at around 45 angle, straight towards the other persons face.
BODY LANGUAGES EXAMPLE
The Good, the Bad & the Downright Ugly The GOOD * When you are seated or standing, you must be erect with good posture not too stiff, not too relaxed. * Shoulders levelled, arms uncrossed, hands open. * Eye contact should be concentrated that composes of the TWO eyes and the mouth. * A complimentary movement such as sight nod and sends signal that you are following the conversation with a keen interest and applied understanding.
The BAD * Being too tense to a point of stiffness. * Abrupt movements that call attention. * Shoulders slouched and arms crossed, exudes an invisible barrier or be misread as disagreement. * Eyes narrowing shows hostility, leaning and yawning shows boredom. * Negative facial expressions such as shaking your head, or frowning shows disinterest which may be form as disrespect.
The UGLY * Scratching yourself * Tugging, pulling or twirling your hair * Removing snot * Scratching inner ear * Picking your teeth *