Solutions Unlimited Nitish
Statement of the Problem
The India operations of Solutions Unlimited were begun in 1996 - merely three years prior to the recruitment of Nitish. The firm was still in the process of establishing itself in India and given their select hiring through referrals, the firm still had only a handful of employees on board. Due to this, it was necessary for some of its current employees to take up roles they were not familiar with or had not academically specialized in. For instance, the HR Department reported to the Director of Operations, Mr. Alagu. The HR Department itself consisted of only two employees - Meena at OO Level 2, who did not possess any educational background in HR management and Venkat, who had only six months of experience post his MBA before joining Solutions Unlimited. Also, it is to be noted that even the meager six months of Venkat’s experience was obtained at Jensen and Nicholson, a paint manufacturer and he is therefore, new to the IT industry and its HR policies.
Given that such is the state of Solutions Unlimited’s HR Department when Nitish was recruited, the problem at the crux of the case may be stated thus – “How may Nitish reconcile his differences with Meena in such a way as to ensure that the HR Department of Solutions Unlimited acts in the best interests of both Nitish and the firm?”
Detailed Analysis of the Problem
Meena’s apparent dislike of Nitish’s actions, which led to her portrayal of him as a “troublemaker” to Mr. Alagu, seems to have sprung from certain specific incidents that occurred right from their initial meeting.
First of all, Nitish’s comment in their first meeting regarding his salary offer – “I am only asking for what I think I deserve. If you think it is not fair you are free to refuse” – doesn’t seem to have gone down well with Meena. Nitish observed that she acted very formally and business-like upon hearing that comment. This suggests a possibility that Meena had misinterpreted Nitish’s statement as arrogant and
The India operations of Solutions Unlimited were begun in 1996 - merely three years prior to the recruitment of Nitish. The firm was still in the process of establishing itself in India and given their select hiring through referrals, the firm still had only a handful of employees on board. Due to this, it was necessary for some of its current employees to take up roles they were not familiar with or had not academically specialized in. For instance, the HR Department reported to the Director of Operations, Mr. Alagu. The HR Department itself consisted of only two employees - Meena at OO Level 2, who did not possess any educational background in HR management and Venkat, who had only six months of experience post his MBA before joining Solutions Unlimited. Also, it is to be noted that even the meager six months of Venkat’s experience was obtained at Jensen and Nicholson, a paint manufacturer and he is therefore, new to the IT industry and its HR policies.
Given that such is the state of Solutions Unlimited’s HR Department when Nitish was recruited, the problem at the crux of the case may be stated thus – “How may Nitish reconcile his differences with Meena in such a way as to ensure that the HR Department of Solutions Unlimited acts in the best interests of both Nitish and the firm?”
Detailed Analysis of the Problem
Meena’s apparent dislike of Nitish’s actions, which led to her portrayal of him as a “troublemaker” to Mr. Alagu, seems to have sprung from certain specific incidents that occurred right from their initial meeting.
First of all, Nitish’s comment in their first meeting regarding his salary offer – “I am only asking for what I think I deserve. If you think it is not fair you are free to refuse” – doesn’t seem to have gone down well with Meena. Nitish observed that she acted very formally and business-like upon hearing that comment. This suggests a possibility that Meena had misinterpreted Nitish’s statement as arrogant and