3. State the important objective of “Quality Control”. Explain briefly how Quality Control objectives are achieved in Engineering Industry.
Introduction to Quality control
Quality control is a process employed to ensure a certain level of quality in a product or service. It may include whatever actions a business deems necessary to provide for the control and verification of certain characteristics of a product or service. The basic goal of quality control is to ensure that the products, services, or processes provided meet specific requirements and are dependable, satisfactory, and fiscally sound.
Essentially, quality control involves the examination of a product, service, or process for certain minimum levels of quality. The goal of a quality control team is to identify products or services that do not meet a company’s specified standards of quality. If a problem is identified, the job of a quality control team or professional may involve stopping production temporarily. Depending on the particular service or product, as well as the type of problem identified, production or implementation may not cease entirely.
Important Objectives of Quality Control
Principle 1 - Customer-Focused Organization. Organizations depend on their customers and therefore should understand current and future customer needs, meet customer requirements, and strive to exceed customer expectations.
Principle 2 - Leadership. Leaders establish unity of purpose, direction, and the internal environment of an organization. They create that environment in which people can become fully involved in achieving the organization's
objectives.
Principle 3 - Involvement of People. People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization's benefit.
Principle 4 - Process Approach. A desired result is achieved more efficiently when related resources and