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strategic management
ASSESSING THE IMPACT OF OFFICE AUTOMATION SYSTEM ON OFFICE WORK IN A POWER SUPPLY COMPANY
ABSTRACT
This research is going to identify the main features of Office Automation System (OAS) and evaluate their impact on personnel’s daily office work in a power supply company. The key purpose of this study will explore that the usage of main features or functions OAS can actually enhance personnel’s working efficiency and working performance. The key features of OAS identified in this study which might positively influence the working process include usage of central database, telecommunication, network, word processing, electronic spreadsheet and staff payroll management. The main objectives of this research are: to estimate the influence of central database on data management; to assess the impact of network on personnel’s intercommunication; to evaluate the effect of word processing on personnel’s daily textual documents; to determine how usage of electronic spreadsheet affect the accounting and financial process; to find out how payroll system affect the staff’s paycheck procedure.

Author will refer to more than 15 previous literary works to deduce data. Base on the previous study on the OAS, it is information system used in office to automate the repetitive office working in order to enhance the officer’s working efficiency. And various functional features that OAS provided indeed influence the staff’s daily office activities, like dataset management, telecommunication via network and etc. In this research, author like the previous findings on main features of OAS, main features of information technology that affect the working efficiency and performance, the benefits and problems to adopt OAS, and etc.

The questionnaires survey will be conducted with 30 staffs in electronic company who have experience of usage of the OAS. The main purpose of this survey is to collect the user’s assessments towards the usage of OAS, in order to determine whether the

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