In order to fulfill the requirements of the skill application, I will need to identify a person with whom I currently or have had a measure of discomfort in our relationship. For this reason, I have selected to have an interpersonal conversation with a co-worker named Mariah Cattaneo. She has recently been sad, quiet, and morose at work, which is out of character from her usual cheerful and outgoing personality. As a result, multiple co-workers have noticed and commented on the variations in her moods, although none of us knows the underlining cause. When her attitude was positive and reaffirming it provided a benefit to the customers and co-workers, in contrast her recent behavior is having a negative effect on the working environment. …show more content…
If I successfully implement the principles of supportive communication, I should be able to communicate honestly and accurately with Mariah without hurting our working relationship. The conversation should provide Mariah with an opportunity to discuss and diagnose her actions and feelings, with the hope of understanding the possible reasons for transformation behavior. If the supportive communication is successful, I should be able to offer advice to help her resolve the underlining issues that transformed her daily …show more content…
She did not need to move to the advising stage, she needed me to keep the conversation within the probing and reflecting stage.
Improvement
First, I could have improved by using eliminating the global words like, everyone, always, and one and only time. Since the class lecture, I have noticed how often I used the extreme words. Next, I would not have evaluated her in step three and step twenty-seven. Although she did not take these evaluations the wrong way, they were not the product of using supportive communication skills.
Learned or Gained I was able to learn that Mariah was feeling grief. Learning that her grandfather died and they have a service without us, her co-workings being aware that he was sick was the greatest surprise. Even her best friend Juletta and the supervisor Carol were unaware of Mariah’s situation. A few of us co-workers have had conversations about Mariah’s mood, everyone thought she was offended by a few things that have happened at work. The actual reasons for her mood change were a surprise to the