System Analysis and Design Terms

Close this window | Chapter 1 Glossary | | | Key Term | Definition | Page | adaptive | An adaptive method typically uses a spiral development model, which builds on a series of iterations. | 20 | application development group | Group within a traditional IT department that is composed of systems analysts and programmers who handle information system design, development, and implementation. | 26 | application software | Software such as e-mail, word processors, spreadsheets, and graphics packages used by employees. | 6 | B2B (business-to-business ) | A commercial exchange (e.g. products or services) between businesses, typically enabled by the internet or electronic means. | 9 | B2C (business-to-consumer) | A commercial exchange (e.g. products or services) between businesses and consumers conducted over the internet. | 9 | brick and mortar | Is used to describe traditional companies whose business model pre-dated electronic commerce. Many brick-and-mortar companies have successfully established profitable Internet storefronts. | 9 | business model | A business model graphically represents business functions that consist of business processes, such as sales, accounting, and purchasing. | 8, 16 | business process | A business process describes specific events, tasks, and desired results. | 8 | business process modeling | A process used by systems analysts to represent a company's operations and information needs. | 8 | business process reengineering (BPR) | An attempt by companies to simplify operations or reduce costs. | 8 | business profile | A business profile defines a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction. | 8 | business support systems | Business support systems (BSS) provide job-related information support to users at all levels of a company. | 13 | CASE tools | Powerful software used in Computer-aided systems engineering to help