Communication and Professional relationships with children, young people & adults
1 Explain why effective communication is important in developing positive relationships with children, young people and adults. 1.1 It is important to adapt communication to include all children. In my class the children are always greeted with a smile, good morning and how are you today. Some of the children have news to tell you. I get down to their level and have eye contact and listen to what they have to say. I always show interest in what they are saying as it boosts their confidence and shows that you care. When talking to the children I use the level that the child I’m talking to can understand as some of them you have to use short sentences as they can’t handle to much information. When talking to adults I always speak clearly and use positive body language like smiling. I’m always friendly to all member of staff or anyone I come into contact with. The school has an open door policy so parents/carers are always popping in and I know a lot of them. So I’m always respectful and friendly and often hold conversations with them. We also have to make phone calls home so I am polite and friendly and sometimes have to be sympathetic. Explain the principles of relationship building with children, young people and adults. 1.2 We help children to learn the value of positive relationships in many ways. We promote and reward positive behaviour, encourage turn taking, we ensure we are good role models; we encourage sharing and build self esteem of the use of praise and reward. We also encourage the children to be kind to each other. As adults we must respect other peoples view even if we don’t agree as everyone is entitled to their opinion. Always show your interested in what people are saying, show concern if needed and be a listening ear. It is