team
CHAPTER 8
QUALITY TEAMWORK
What is a Team?
A group of people with a full set of complementary skills required to complete a task, job, or project. IMPORTANCE OF TEAMS
Teams promote equality among individuals, encouraging a positive attitude and trust.
The diversity inherent in teams often provides unique perspectives on work, spontaneous thought, and creativity.
Teams develop a greater sense of responsibility for achieving goals and performing tasks.
Teams can provide the capacity for rapid response.
TYPES OF TEAMS
Leadership teams
Problem-solving teams
Natural work teams
Self-managed teams
Virtual teams
Project teams
Leadership Teams teams that lead quality initiatives in an organization and provide direction and focus
Problem-Solving Teams teams of workers and supervisors that meet to address workplace problems involving quality and productivity
Departmental
Cross-functional
Natural Work Teams people who work together everyday to perform a complete unit of work
Self-Managed Teams work teams that are empowered to make and control their own decisions
Virtual Teams This type of teams use a combination of Internet, e-mail, phone, fax, video conferencing, PC-to-PC connections, and shared computer technologies to get their jobs done.
Project Teams teams with a specific mission to develop something new or to accomplish a complex task gained a new measure of importance and respect in the context of Six Sigma
Six Sigma Teams: Champions Master Black Belts Black Belts Green Belts Team Members
TEAMWORK
Cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause.
EFFECTIVE TEAMWORK
Criteria for team effectiveness
1. Clarity in team goals
2. Improvement plan
3. Clearly defined roles
4. Clear communication
5. Beneficial team behaviors
6. Well-defined decision procedures
7. Balanced participation
8. Established
QUALITY TEAMWORK
What is a Team?
A group of people with a full set of complementary skills required to complete a task, job, or project. IMPORTANCE OF TEAMS
Teams promote equality among individuals, encouraging a positive attitude and trust.
The diversity inherent in teams often provides unique perspectives on work, spontaneous thought, and creativity.
Teams develop a greater sense of responsibility for achieving goals and performing tasks.
Teams can provide the capacity for rapid response.
TYPES OF TEAMS
Leadership teams
Problem-solving teams
Natural work teams
Self-managed teams
Virtual teams
Project teams
Leadership Teams teams that lead quality initiatives in an organization and provide direction and focus
Problem-Solving Teams teams of workers and supervisors that meet to address workplace problems involving quality and productivity
Departmental
Cross-functional
Natural Work Teams people who work together everyday to perform a complete unit of work
Self-Managed Teams work teams that are empowered to make and control their own decisions
Virtual Teams This type of teams use a combination of Internet, e-mail, phone, fax, video conferencing, PC-to-PC connections, and shared computer technologies to get their jobs done.
Project Teams teams with a specific mission to develop something new or to accomplish a complex task gained a new measure of importance and respect in the context of Six Sigma
Six Sigma Teams: Champions Master Black Belts Black Belts Green Belts Team Members
TEAMWORK
Cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause.
EFFECTIVE TEAMWORK
Criteria for team effectiveness
1. Clarity in team goals
2. Improvement plan
3. Clearly defined roles
4. Clear communication
5. Beneficial team behaviors
6. Well-defined decision procedures
7. Balanced participation
8. Established