Team Performance
Enabling Team Performance through Effective Review, Coaching and Feedback
Veera Kandukuri*
Abstract
Most employees want to be successful contributors to an organization. They want to know what is expected of them and how they can most effectively achieve those expectations. Performance management is the systematic process that a manager applies to involve employees in accomplishing a unit’s mission and goals, improving overall unit effectiveness &helping employees understand the importance of their contributions.
The paper addresses the two aspects namely, enabling team performance and how effective review and feedback play a key role in driving the performance orientation in the organization. The study picks up the design parameters from literature review and uses mainly the secondary data for the paper.
Key words: employee expectation cycle, effective performance management, common rating errors, effective review, feedback.
Performance Management: An Insight
Today’s business mantra is nothing but succeeding in the intense competitive market. An effective performance culture evolves along with the organization’s business strategy. Many companies are expanding and working for their survival in the long run. Every corporate follows a performance culture, which is suitable to itself, and at the same time, helps to enhance the performance of the employees as well as the organization.
The challenge & effectiveness would be in executing the performance enabling process such as review & feedback. Following a well designed step wise review & feedback process would enable to build high performing and learning individual and organization.
Performance feedback is the on-going process between an employee and a manager wherein information is exchanged concerning the performance expected and the performance exhibited. Providing effective performance feedback
Veera Kandukuri*
Abstract
Most employees want to be successful contributors to an organization. They want to know what is expected of them and how they can most effectively achieve those expectations. Performance management is the systematic process that a manager applies to involve employees in accomplishing a unit’s mission and goals, improving overall unit effectiveness &helping employees understand the importance of their contributions.
The paper addresses the two aspects namely, enabling team performance and how effective review and feedback play a key role in driving the performance orientation in the organization. The study picks up the design parameters from literature review and uses mainly the secondary data for the paper.
Key words: employee expectation cycle, effective performance management, common rating errors, effective review, feedback.
Performance Management: An Insight
Today’s business mantra is nothing but succeeding in the intense competitive market. An effective performance culture evolves along with the organization’s business strategy. Many companies are expanding and working for their survival in the long run. Every corporate follows a performance culture, which is suitable to itself, and at the same time, helps to enhance the performance of the employees as well as the organization.
The challenge & effectiveness would be in executing the performance enabling process such as review & feedback. Following a well designed step wise review & feedback process would enable to build high performing and learning individual and organization.
Performance feedback is the on-going process between an employee and a manager wherein information is exchanged concerning the performance expected and the performance exhibited. Providing effective performance feedback
References: 1. Duncan Brodie, “Top 10 Tips for Giving Feedback”, Goals & Achievements, April 2009 posting, Goals & Achivements.com. 2. “Psychology: From Science to Practice” – Robert A Baron, Michael J Kalsher and Rebecca A Henry; 2007 on common appraisal rating errors 3. “The Pygmalion Effect – Managing Power of Expectations, Leaders Guide by Brain Mcnatt, Ph. D, CPA. 4. “Coaching for Performance” by Sir John Whitmore (personal-coaching-information.com). 5. “Managing Team Performance” - H.T.G.A. van Vijfeijken, November 2003. ______________________________________________________________________________ *Veera Kandukuri, a senior HR practicing manager working with a leading Pharma Company at Hyderabad