Assessment 2
Literature Review
Student name: Tongtong ZHU
Student No.: n8912386
Word count: 1787 (without reference)
Due time: Thursday, 01/05/2014
From the perspective of research and practice, job satisfaction has received significant attention from the fields of management, social psychology, and practical operations in recent years. Formally defined, job satisfaction is a psychological disposition resulting from one’s tasks as well as attitude to the physical and social conditions of the workplace. Meanwhile, it also indicates the degree to which employees’ expectations are fulfilled (Wood, J. M., 2013, p. 60). Today, as business faces tough economic conditions, employee satisfaction is still crucial to the success and competitiveness of any organization due to the correlation between satisfaction and employee behaviour. A high rate of job satisfaction is directly related to a lower turnover and absenteeism rate. Nonetheless, Rynes, Colbert, and Brown (2002) indicated in a study of HR professionals, the major practitioner knowledge gaps in this area are: the causes of employee attitudes and the results of job satisfaction. Thus, managers should gain a more in-depth understanding of the importance of job satisfaction and take actions to improve job satisfaction levels.
This literature review examines the causes that may influence job satisfaction and the effects related to it with the view to make recommendations on how managers and employees can address factors of job satisfaction for greater productivity outcomes. The first section of this paper will present three factors affecting job satisfaction including dispositional influences, cultural influences, and work situation influences. This will be followed by a focus on the consequences of job satisfaction in three areas, such as job performance, life satisfaction, and withdrawal behaviors.
There are a variety