Nguyen Nam Khanh B0902385
Abstract
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message. Communication is fruitful if and only if the receiver interprets the messages sent by the sender with same meaning. If any kind of disturbance blocks any step of communication, the message will be destroyed. Communication is more important in an organization. Cause miscommunication would lead to several problems to the organization especially, productivity. This paper would find out what reasons of miscommunication on an organization leading to ineffective productivity.
Keyword: Communication, organization, productivity.
1. Introduction
Communication is always a very important role in personal life. In fact, it is said to be the backbone of living. The meanings of communication may be very different. Communication consists of all the processes by which information is transmitted and received. The subject matter may include facts, intentions, attitudes etc. and the chief purpose of communication is to make the receiver to understand what is in the mind of the sender. Communication is very crucial and unavoidable since we have intentions, which we want to pass across to another person, group or even to the external world. Communication provide evidence that people is living. Because one must like to communicate with people around him or her to share experience, ideas and feelings. In an organization, communication is inevitable and indispensable and can have huge impacts on how the organization works as a whole. Communication in an organization is about sharing ideas, information, opinions, and plans from person to person, department to department and inside the organization to external world. As far as we know, an effective