the effects of stress on the performance of employees
TABLE OF CONTENTS
CONTENTS PAGE
Abstract…………………………………………………………………………………….i
INTRODUCTION
1.1 Background………………………………………………………………………….1-2
1.2 Statement of problem………………………………………………………………….2
1.3 Objectives of the study………………………………………………………………...2
1.4 Research questions…………………………………………………………………….2
1.5 Significance of the study……………………………………………………………2-3
1.6 Scope of the study……………………………………………………………………..3
1.7 Organization of the study……………………………………………………………...3
LITERATURE REVIEW
2.1 Stress…………………………………………………………………………………..4
2.2 Types of stress……………………………………………………………………....5-6
2.3 Stress, health and Productivity………………………………………………….......6-7 RESEARCH METHODOLOGY
3.1 Introduction………………………………………………………………………........8
3.2 Research Design……………………………………………………………………….8
3.3 Population of the study………………………………………………………………..8
3.4 Sample and Sampling procedures………………………………………………..........9
3.5 Research instrument……………………………………………………………….......9
3.6 Data Collection………………………………………………………………………..9
3.7 Data Analysis………………………………………………………………………….9
ABSTRACT
This research project is basically about stress in organizations. The purpose of the research was to determine some causes of stress, the effect stress has on the productivity of workers in a particular organization and how it can be managed. These were achieved through the use of questionnaires and structured interview schedules. The research highlights more on what stress is, the common types of stress and how it can be reduced or managed. It was revealed that, stressful working conditions are actually associated with increased absenteeism, tardiness, and intentions by workers to quit their job – all of which have a negative effect on the output of workers or individuals in an organization.
Some recommendations were given on how to reduce worker stress and job dissatisfaction which included; Addressing
CONTENTS PAGE
Abstract…………………………………………………………………………………….i
INTRODUCTION
1.1 Background………………………………………………………………………….1-2
1.2 Statement of problem………………………………………………………………….2
1.3 Objectives of the study………………………………………………………………...2
1.4 Research questions…………………………………………………………………….2
1.5 Significance of the study……………………………………………………………2-3
1.6 Scope of the study……………………………………………………………………..3
1.7 Organization of the study……………………………………………………………...3
LITERATURE REVIEW
2.1 Stress…………………………………………………………………………………..4
2.2 Types of stress……………………………………………………………………....5-6
2.3 Stress, health and Productivity………………………………………………….......6-7 RESEARCH METHODOLOGY
3.1 Introduction………………………………………………………………………........8
3.2 Research Design……………………………………………………………………….8
3.3 Population of the study………………………………………………………………..8
3.4 Sample and Sampling procedures………………………………………………..........9
3.5 Research instrument……………………………………………………………….......9
3.6 Data Collection………………………………………………………………………..9
3.7 Data Analysis………………………………………………………………………….9
ABSTRACT
This research project is basically about stress in organizations. The purpose of the research was to determine some causes of stress, the effect stress has on the productivity of workers in a particular organization and how it can be managed. These were achieved through the use of questionnaires and structured interview schedules. The research highlights more on what stress is, the common types of stress and how it can be reduced or managed. It was revealed that, stressful working conditions are actually associated with increased absenteeism, tardiness, and intentions by workers to quit their job – all of which have a negative effect on the output of workers or individuals in an organization.
Some recommendations were given on how to reduce worker stress and job dissatisfaction which included; Addressing
References: Neal, Singer, Schwarz and Schwarz, (1982), “Stress Management in Work Settings”. Kugelmann (1992), “Stress: The nature and history of engineered grief”. Sabine Sonnentag (2002), “Psychological Management of Individual Performance”. Baum, Revenson & Singer (2001), Handbook of Health Psychology, 2nd Edition – Routledge Ann Edworthy (2000), Managing stress. Stephen Williams, Lesley Cooper (2002), Managing Workplace Stress: A Best Practice Blueprint