How Changing Business Conditions have influenced the use of Enterprise Systems as a Management Tool
Darrick Jones
Liberty University
Dr. Self
ACCT 531-B01
Abstract
In order to be successful firms must stay competitive, they must also be able to adapt to the challenging and constantly changing business environment. Firm external strategy and internal decision making has been influenced by rapidly changing business environments, which influences a firm’s structure, management techniques, internal and external communications, and competitiveness. In addition, the ability of a firm to gather, examine, and utilize information through technology, allows it to respond quicker and more effectively to changing external conditions and internal factors. The objective of this paper is to research and link theory to practical experience concerning the use and importance of enterprise systems (ES) as a management tool when a firm is faced with changing internal and external business conditions when a quick, efficient and effective response is called for. The scope of this paper will examine firm’s today, and discusses why firm’s should be more flexible, and embrace the concept that implementing an ES with its integration features, and use as a decision making management tool, can effectively defend against present and future challenging business conditions. The paper will briefly discuss the following business environmental factors affecting business today; global competition, information technology advances, differing customer focus, new management organizational forms, changes in the social, political and cultural environments, economic growth through innovation, the learning environment, and the need for alliances, these are also some of the contributing factors driving the implementation and integration of the ES and software such as SAP, CRM and BI tools. The content of this paper will be supported by peer reviewed
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