The Quality Organization
THE QUALITY
ORGANIZATION
By:Suzanne Mahony
MOTIVATIONAL THEORIES IN
HEALTHCARE
“Expectancy theory states that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
(Robbins & Coulter, 2012). ’’
Equity theory is about the outcomes and the relationship with the inputs. There is then a comparison with the outputs and inputs ratios.
“Reinforcement theory says that behavior is a function of its consequences (Robbins & Coulter, 2012).”
CREATE A WORK
ENVIRONMENT OF
EXCELLENCE
1. Build an idea
2. Hire upbeat employees
3. Be approachable
4. Be seen daily
5. Say thank you
HEALTH CARE FACTORS
ORGANIZATION
Internal
External
o Leadership styles
o Laws
o Communication
o Accreditation
o Administrative policies
o Finances
THE EFFECTS OF
ACCOUNTABILITY
•Accountable Care Organizations (ACO’s)
• “The theory behind ACOs is that well-coordinated care can improve overall health and health care quality while decreasing duplication of services, reducing risks of errors and complications, and lowering costs (Robert Wood Johnson
Foundation, 2011).”
QUALITY HEALTH CARE
ORGANIZATIONS
Challenges
o Hiring quality staf
o Problem Solving
Benefits
• Safety
• Efectiveness
• Patient-centered
• Efficiency
CONCLUSION
REFERENCES
McFarlin, K. (2015, Month Day). How to Create a Positive Work Culture. Houston Chronicle. Retrieved from http://smallbusiness.chron.com/create-positive-work-culture-10587.html
Robbins, S. P., & Coulter, M. (2012). Management (11th ed.). Retrieved from The University of Pheonix eBook Collection.
Robert Wood Johnson Foundation (2011). What are accountable care organizations and how could they improve health care?. Retrieved from http://www.rwjf.org/en/research-publications/find-rwjfresearch/2011/12/what-are-accountable-care-organizations-and-how-could-they-impro.html
Suchman, A. L. (2001, Jan). The influence of health care
ORGANIZATION
By:Suzanne Mahony
MOTIVATIONAL THEORIES IN
HEALTHCARE
“Expectancy theory states that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
(Robbins & Coulter, 2012). ’’
Equity theory is about the outcomes and the relationship with the inputs. There is then a comparison with the outputs and inputs ratios.
“Reinforcement theory says that behavior is a function of its consequences (Robbins & Coulter, 2012).”
CREATE A WORK
ENVIRONMENT OF
EXCELLENCE
1. Build an idea
2. Hire upbeat employees
3. Be approachable
4. Be seen daily
5. Say thank you
HEALTH CARE FACTORS
ORGANIZATION
Internal
External
o Leadership styles
o Laws
o Communication
o Accreditation
o Administrative policies
o Finances
THE EFFECTS OF
ACCOUNTABILITY
•Accountable Care Organizations (ACO’s)
• “The theory behind ACOs is that well-coordinated care can improve overall health and health care quality while decreasing duplication of services, reducing risks of errors and complications, and lowering costs (Robert Wood Johnson
Foundation, 2011).”
QUALITY HEALTH CARE
ORGANIZATIONS
Challenges
o Hiring quality staf
o Problem Solving
Benefits
• Safety
• Efectiveness
• Patient-centered
• Efficiency
CONCLUSION
REFERENCES
McFarlin, K. (2015, Month Day). How to Create a Positive Work Culture. Houston Chronicle. Retrieved from http://smallbusiness.chron.com/create-positive-work-culture-10587.html
Robbins, S. P., & Coulter, M. (2012). Management (11th ed.). Retrieved from The University of Pheonix eBook Collection.
Robert Wood Johnson Foundation (2011). What are accountable care organizations and how could they improve health care?. Retrieved from http://www.rwjf.org/en/research-publications/find-rwjfresearch/2011/12/what-are-accountable-care-organizations-and-how-could-they-impro.html
Suchman, A. L. (2001, Jan). The influence of health care