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The Stress of Employee Effect Their Performance

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The Stress of Employee Effect Their Performance
Job stress is a common problem across occupations and it impacts job performance. Although most contemporary studies highlight the negative effect of stress on job performance (distress), mild stress is known to enhance an employee 's performance (eustress). It is necessary to take a holistic picture of antecedents to job stress by including the effects of personality, organisational factors and the work- family interaction in the perception of job stress. This article defines stress, examines whether it has a positive or a debilitating effect on performance before providing managers with techniques to manage their occupational stress as well as to deal with the stress levels of their subordinates
Occupational stress has become a common problem throughout the industrial world. Over the years its prevalence has increased, thus affecting the individual 's mental health and well being. In order to understand its effect on health, it becomes important to define 'health ' itself. The World Health Organisation (WHO) terms health1 as a 'state of complete physical, mental and social well-being and not merely the absence of disease or infirmity '. In more recent years, this statement has been modified to include the ability to lead a 'socially and economically productive life '.

The Effects of Stress in a Job
Research2 in organizational behavior has shown that an individual could suffer from significant health complications - backaches, headaches, gastrointestinal disturbances, anxiety and depression amongst others - if subjected to stress over a long time. Behavioural changes in the form of excessive tobacco smoking and alcohol consumption, nervous disorders, heart diseases, diabetes, obesity etc are also related to stress. Job dissatisfaction is known to lead to job stress, which in turn reduces the productivity (Madeline, 1983).

Over the years, a lot of research has been carried out in the realm of work place stress and it has been emphatically proven that



References: "World Health Organisation", Link: www.who.int/about/definition/en/print.html, Last accessed on: 20th September, 2009. Johnson, Cooper et al, "The experience of work related stress across occupations", 2005, HSE. Jamal,M.(2007). Job stress and job performance controversy revisited: An empirical examination in two countries.International journal of stress management , vol .14, No. 2,175-187. Jennifer McGowan (2006). Positive and negative affective outcomes of occupational stress .New Zealand journal of Psychology Vol 35, No. 2. Madeline Weiss. (1983 Mar). Effects of Work Stress and Social Support on Information Systems Managers .MIS Quarterly, Vol. 7, No. 1, pp. 29-43. McGowan,J., Gardner,D., & Fletcher,R (2006 July).Positive and Negative Affective Outcomesof Occupational Stress.Massey University, Auckland .New Zealand Journal of Psychology Vol.35, No. 2. Pestonjee.D.M., Pareeek.U., Agrawal.R., Tripti Desai( 1999). Studies in stress and its managementOxford & IBH Publishing co. Pvt. Ltd., Stress and mental workload: A conceptual synthesis, pp 48-52. Sheena Johnson, Cooper ,C., Cartwright,S .,Ian Donald Paul Taylor ., Millet ,C(2005).The experience of work-related stress across occupations .Journal of Managerial Psychology Vol. 20 No. 2, pp. 178-187. Pestonjee.D.M., Nina Muncherji ( 1999). Studies in stress and its management, Oxford & IBH Publishing co. Pvt. Ltd., Stress and coping: some lessons and suggestions, pp 310-313.

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