Townsend & Townsend
Townsend and Townsend, LLP
300 Ouellette Avenue, Suite 300
Windsor, Ontario N8S 3D6
Telephone (519)255-2323
April 16, 2013
Linda Seth
Information Technolody Vice President
Collins Harp Enterprises
4569 Tecumseh Road East, Suite 209
Windsor, Ontario N9F 3S6
Dear Ms. Seth,
We have uncovered some issues regarding your system in the course of a thorough IT Audit, with key areas that will require some changes in order to improve your systems. We have found some minor flaws in your system development processes and although they seem to be effective as is, it may be cause for decreasing the full potential of your company.
There seems to be no official system development process and system access, which can create inaccuracies in the system and changes that are unauthorized. We would recommend that a structured method be implemented for the initial system development. One method that should be addressed is conducting periodical meetings with those in your IT department as well as representatives from other non-IT departments to obtain and discuss further suggestions. This will allow all that are involved to voice their opinions regarding what they require the new programming to do and if it is feasible. This will cut back on the unauthorized work as well as ensure that all employees who are going to use the new programs are able to give detailed requests to the programmers. This will also cut back on work that has not been authorized and the hours that would have been put into this project. There should also only be one standard programming language used within all programs developed.
There is also another issue, the segregation of duties within the IT department as this is a great concern as it can create a high possibility of unauthorized changes, therefore reducing the integrity of the data and a lack of accountibility among the IT employees. We would recommend that you clearly define the duties and restrictions among the IT staff and monitor these
300 Ouellette Avenue, Suite 300
Windsor, Ontario N8S 3D6
Telephone (519)255-2323
April 16, 2013
Linda Seth
Information Technolody Vice President
Collins Harp Enterprises
4569 Tecumseh Road East, Suite 209
Windsor, Ontario N9F 3S6
Dear Ms. Seth,
We have uncovered some issues regarding your system in the course of a thorough IT Audit, with key areas that will require some changes in order to improve your systems. We have found some minor flaws in your system development processes and although they seem to be effective as is, it may be cause for decreasing the full potential of your company.
There seems to be no official system development process and system access, which can create inaccuracies in the system and changes that are unauthorized. We would recommend that a structured method be implemented for the initial system development. One method that should be addressed is conducting periodical meetings with those in your IT department as well as representatives from other non-IT departments to obtain and discuss further suggestions. This will allow all that are involved to voice their opinions regarding what they require the new programming to do and if it is feasible. This will cut back on the unauthorized work as well as ensure that all employees who are going to use the new programs are able to give detailed requests to the programmers. This will also cut back on work that has not been authorized and the hours that would have been put into this project. There should also only be one standard programming language used within all programs developed.
There is also another issue, the segregation of duties within the IT department as this is a great concern as it can create a high possibility of unauthorized changes, therefore reducing the integrity of the data and a lack of accountibility among the IT employees. We would recommend that you clearly define the duties and restrictions among the IT staff and monitor these