Just this month I encountered a break in the system and how a patient can start to mistrust the healthcare team and thus have a bad transplant experience. A novice nurse on the transplant floor was in charge of a fresh kidney transplant patient. The process is for the patients to receive all new medications from an outpatient pharmacy. The medications are delivered to the charge nurse’s station. Then, the medications are checked for completeness and given to the patient. This novice nurse, listened to a non-English speaking patient, told his nurse that he had been taught and he could be discharged to pick up his prescriptions.
Just this month I encountered a break in the system and how a patient can start to mistrust the healthcare team and thus have a bad transplant experience. A novice nurse on the transplant floor was in charge of a fresh kidney transplant patient. The process is for the patients to receive all new medications from an outpatient pharmacy. The medications are delivered to the charge nurse’s station. Then, the medications are checked for completeness and given to the patient. This novice nurse, listened to a non-English speaking patient, told his nurse that he had been taught and he could be discharged to pick up his prescriptions.