Outcome 2 understand the importance of feedback in improving own practice
2.1 explain how people may react and respond to receiving constructive feedback.
People may react defensively,
They may counterattack,
They may flee or become emotional,
They may reluctantly accept the reprimand and promise to improve,
They may try to blame others,
They may strive to change the subject.
2.2 explain the importance of seeking to improve practice and inform development.
It’s important to seek feedback to identify what is working well, identify areas for improvement and development. To show that you are open to continuously improving your practice also shows that you are able to learn and listen to others.
2.3 explain the importance of using feedback in improving own practice.
To show respect for the views of others and that you have listened, to insure that your practice meets the needs of the individuals and to enable you to develop new approaches and ways of thinking.