1.1 Explain outcome based practice.
Outcome based care is about putting the customer at the centre of the care service and not prescribing a one size fits all policy. Care should always be bespoke to the customer taking into account their needs and choices. Care should allow the customer to live a fulfilled life, help them identify and achieve the things they would like to do. Outcome based care requires careful planning with full involvement from the customer their relatives should they wish and other health care professionals if required. Teamwork and communication is essential to ensure continuous quality improvement, and process and outcome measurement.
There are key benefits of outcome based care
• The customer’s desires, aspirations, abilities and talents are explored and utilised to help ensure they lead a more fulfilling life.
• It empowers care workers to work more closely with service users to understand how best to enable their independence
• The service can respond more easily to changing needs and preferences
• It contributes to maintaining a customer’s independence.
• It enables customers to exercise more choice and have more flexibility in the day to day delivery of their service
• It encourages partnership working between all stakeholders involved in the delivery and management of an individual’s care.
• It uses resources, such as funding and time, to greater effect
• It provide a basis for evaluating the effectiveness of services
The main focus of outcome based care is looking for opportunities to support people in activity throughout the day. This means thinking about the activities that need to be completed – Key tasks such as personal care, travel, social inclusion or meal preparation. The practice of outcome based care ensures that customers are involved in their daily living activities and choices, regardless of their