E-Menu Service
0
Project Planning Document
By
KP
Contents Pages
Introduction 3-4
Aims and Objectives 5-6
Project Scope, Milestones, Main Tasks and Deliverables 7-8
Source of Information and Resources Required 8
Project Risks 9-10
Evaluation of Professional, Social, Ethical and Legal Issues 11
Gantt Chart 12
Reference 13
1. Introduction
During this project an E-Menu service for restaurants will be designed and created. The system will allow customers to order food and drink at the comfort of their own table, using a touch panel technology installed on every table in the restaurant. Each table top device allows the user to read detailed descriptions of the dishes and beverages available, whilst also displaying an image of the selected item.
Placing this system in a wider context – The E-menu service is diverse and can be incorporated to work with any restaurants’ menu. The need for this service:
• Improvement of the ordering experience and achieving a better service.
• Optimization of customer’s satisfaction and loyalty.
• Development of new revenue sources for the business.
Current E-menu Market Research
Conceptic is a Hi tech company established in 2005 that is active in the field of digital menus for restaurants, pubs and coffee shops (Israel Exporter 2012). The company is based in Israel and currently offers a comparable service to the one I wish to create.
Facts and Figures (Conceptic Interactive Menus 2012).
• Table Side eMenu, 13% Increase in sales.
• Touch Screen Menu for waiting area 5min faster table turn around.
• Ipad Menu Wine List 24% Increase in Sales.
• Ipad Menu Food List 9% Increase in Sales.
• Members’ club sign ups 520% increase.
The e-Menu service will benefit any establishment
Project Planning Document
By
KP
Contents Pages
Introduction 3-4
Aims and Objectives 5-6
Project Scope, Milestones, Main Tasks and Deliverables 7-8
Source of Information and Resources Required 8
Project Risks 9-10
Evaluation of Professional, Social, Ethical and Legal Issues 11
Gantt Chart 12
Reference 13
1. Introduction
During this project an E-Menu service for restaurants will be designed and created. The system will allow customers to order food and drink at the comfort of their own table, using a touch panel technology installed on every table in the restaurant. Each table top device allows the user to read detailed descriptions of the dishes and beverages available, whilst also displaying an image of the selected item.
Placing this system in a wider context – The E-menu service is diverse and can be incorporated to work with any restaurants’ menu. The need for this service:
• Improvement of the ordering experience and achieving a better service.
• Optimization of customer’s satisfaction and loyalty.
• Development of new revenue sources for the business.
Current E-menu Market Research
Conceptic is a Hi tech company established in 2005 that is active in the field of digital menus for restaurants, pubs and coffee shops (Israel Exporter 2012). The company is based in Israel and currently offers a comparable service to the one I wish to create.
Facts and Figures (Conceptic Interactive Menus 2012).
• Table Side eMenu, 13% Increase in sales.
• Touch Screen Menu for waiting area 5min faster table turn around.
• Ipad Menu Wine List 24% Increase in Sales.
• Ipad Menu Food List 9% Increase in Sales.
• Members’ club sign ups 520% increase.
The e-Menu service will benefit any establishment
References: o Conceptic Interactive Menus. (2012). Home Page. Available: http://www.emenu-international.com/. Last accessed 23rd Oct 2012. o Government . (1990). Computer Misuse Act . Available:http://www.legislation.gov.uk/ukpga/1990/18/introduction. Last accessed 26th Oct 2012. o o ICO. (2012). Data protection principles. Available: http://www.ico.gov.uk/for_organisations/data_protection/the_guide/the_principles.aspx. Last accessed 26/10/12. o Israel Exporter. (2012). Conceptic Interactive Menus. Available: http://www.israelexporter.com. Last accessed 23rd Oct 2012. ----------------------- Gantt Chart for my project.