Unit SHC 51
Use and develop systems that promote communication
Criteria: 1.1,1.2,1.3 - Review the groups and individuals whose communication needs you must address in your work role.Explain how you support effective communication within your work role. Analyse the barriers and challenges to communication within your work role.
Communication can be defined as information transfer.This can be exchange of thoughts,messages,feelings.The way we transfer information is by speech,signals or writing ,to express oneself in such a way that one is really and clearly understood.We all use a variety of communication techniques to both understand and be understood.Without communication nothing would get done,no information would be passed on.Communication take place to inform ,to support,educate,give and receive instruction,keep records,liaise and coordinate.All these communications can assist any or all of the service users and key people in the health and social care and children and young people’s settings .In this sectors communication is used to talk about needs,concerns,attitudes and feelings as well as to impart information.Communication is vital for those who desire and for those already working in the childcare sector.In this sector practitioners need to build relationships with children,their parents and other relevant authorities.As a practitioner I communicate with parents ,colleagues,children and other professionals ,such as health visitors,social workers,medical stuff,sales reps,visitors to the setting,other managers.Therefor I make sure that everybody is provided with the necessary information they need.My communication has to be clear and concise - both verbal and written.Without these skills I cannot engage productively with individuals ,in my case these are children,colleges,parents and family members,outside agencies. Without communication the world would be a lonely place and communication is particularly important in my work