From the case study, it is evidently clear that organisations are growing at an exponential rate and therefore accurate and timely information is an essential requirement for effective decision-making. The HR specialists manages people and as a fact people are a complex resource to manage and the variety of employee contractual terms, attendance patterns, skills and experience demand increasingly sophisticated HR information if the organisation is to maximise the competence and flexibility of employees for a positive contribution to successful business development.
Thus both Sambus Company which owns and operates the 7-eleven convenient stores and Asibey Inc., an Accra based international conglomerate have deployed various ICT’s to enhance business decision making and notable among the uses and benefits are; 1. Evaluation of its management 2. Promotability of each manager and the impact of future promotions on job openings as well as staff requirements. 3. Establishing clear cut career development plans for employees 4. Help to identify skills gaps for each employee and suggestion of remedies. 5. Annual resource review, analysis of promotions, transfers, and performance of its executive openings through screening analysis. 6. Help identify high performers whose promotions have been blocked for more than two (2) years.
Other uses of computers or ICT in organisations are;
Computers are able to provide the right information at the right time in response to a variety of managerial needs on personnel. 1. Labour Turnover –Data on employee headcount and leaves help provide rates of labour turnover and identify trends in order to develop an appropriate response to either retain a staff or otherwise. 2. Recruitment and Selection – Recruitment and selection administration is labour intensive and cost may be reduced and a higher quality service provided by a good computer system. E-recruitment help speed