Maria Luisa Mata
Axia College of University of Phoenix
Abstract Verbal and Nonverbal Communication is very important in one’s daily life. If one is not able to communicate either verbal or nonverbal, one will not prevail in many things in life.
One needs to understand that hearing is not the same as listening and understanding, and if one does not understand it is obvious that here will not be an effective communication. Many barriers to effective communication exist to mention a few; language, distraction, and false assumptions, but one needs to master these barriers to become a good communicator. Communication on knows that it benefits both the sender and receiver. Communication whether it be verbal or nonverbal is essential in any law enforcement agency. Every police department has the same mission, to apprehend all law violators. All law enforcement officer need to master several writing skills because report writing is one of the major forms of communication in all law enforcement agencies. Also, oral communication is another major form of communication. Verbal communication involves speech and words, when one uses this type of communication one can express one’s views. On the other hand nonverbal communication involves signals and gestures (Riggio & Feldman, 2005). Nonverbal communication does not involve words and speech but involves body language, touch, and gestures. The following are explanations of how verbal and nonverbal communication affects communication in the following areas: Police situations (public announcement to the press), Courtroom setting (testifying), Corrections facility (employees, peers, inmates), and Juvenile facility (employees, peers, inmates).
Police Situations Verbal communication has an effect on how the information is presented. Through verbal communication whoever is presenting the information has the opportunity to relay the correct information to the public,