Strengths
Weaknesses
High customer retention rates when compared to other carriers
Solid increases in new subscribers, especially smartphone users
Infrastructure investment
Verizon Communications' FiOS network
Higher prices when compared to other players
Presence limited to primarily Americas and not a major player like a few other established telecom operators
Lack of emerging market exposure
Opportunities
Threats
The company is well-positioned to capitalize on growing markets
Cost efficiency of converging telecom services
Strategic Acquisitions
Staff Turnover might result in loss of knowledge
Federal Communications Commission Regulations
Intense Competition in the saturated US market
Verizon Communications Inc. known as Verizon is a provider of communications services. The company provides an array of broadband, wireless, and wire lines services to business’ big and small, government, mass market, and wholesale customers. They are the leaders in the telecommunications industry as they are greatly pursued by the masses. The company’s solutions include wireless voice, data services and other valued services. Other services they provide are internet access, broadband video and data, Internet protocol network services, network access and other services. Verizon provides converged communications, information and entertainment services in the US through its fiber optic network (FIOS). Verizon offers business solutions to customers in about 150 countries across Americas, Europe, the Middle East, Africa and Asia Pacific. As a multinational corporation Verizon Wireless is very well positioned and delivers great coverage for customers to take advantage of.
Strengths
Verizon strengths are its resources and capabilities that can be use as a basis for a competitive advantage. Verizon business strategy is to archive a sustainable competitive advantage such as cost advantage and differentiation advantage. Verizon is able to deliver the same