Waffle House remains cemented in pop culture as a place where one can enjoy a meal with friends at any hour. This image of a fun, all night hangout has recently been tarnished by multiple allegations of racism on the part of both customers and employees. Our group feels the best way to combat this negative association between the restaurant and discrimination would be for Waffle House to become positively involved in charities to support historically African American communities. By releasing more information and keeping an open relationship with the media, Waffle House will be able to more effectively contest negative publicity.
Waffle House was founded in Avondale Estates, Georgia in 1955 by Joe Rogers, Sr. and Tom Forkner. Waffle House had humble beginnings in a small house in a local neighborhood. The founders simply wanted a place to dine with friends and enjoy the company of others. Rogers and Forkner gradually built their dynasty by adding a restaurant here and there as they had "the money, someone to run it, and a great location," (Waffle House, 2005). The basic premise of this southern restaurant, devoted to "pancake's crispier cousin," was simple southern cooking and keeping overhead low (Hoovers, 2005). The restaurant chain embodies the spirit and culture of the1950s from the simple cash only payment policies down to the jukebox full of old time favorites found within every restaurant. The chain has altered its decorum and menu offerings minimally since it first opened in 1955. Waffle House has gained its fame for being open twenty-four hours a day and three hundred sixty- five days a year, regardless of bad weather or national holidays. Waffle House has a few simple mottos according to its founders, including
"wanting a restaurant for our friends to come in and eat and visit with us," (Waffle House, 2005). Other mission statement includes quality food and quality conversation at reasonable prices