Service quality
Continuity of supply
In 2004, water supply was available on average for 18 hours each day in the West Zone of Metro Manila and 21 hours in the East Zone. According to their respective websites, the utility responsible for water supply in the East Zone of Metro Manila increased 24-hour water from 26% in 1997 to 98% in 2007, whereas in the West Zone, 42% of the customers had an uninterrupted supply in 2007. In a 2004 sample of 45 water service providers with different management models and sizes, the National Water Resources Board (NWRB) found an average availability of 21 hours per day. 27 providers offered 24-hour service.
Drinking water quality
Especially in urban areas, water quality does not meet the standards set by the national government. As a result, waterborne diseases remain a severe public health concern in the country. About 4,200 people die each year due to contaminated drinking water.
Wastewater treatment
Only 5% of the total population is connected to a sewer network. The vast majority uses flush toilets connected to septic tanks. Since sludge treatment and disposal facilities are rare, most effluents are discharged without treatment. According to the Asian Development Bank, the Pasig River is one of the world's most polluted rivers. In March 2008, Manila Water announced that a wastewater treatment plant will be constructed in Taguig. The first Philippine constructed wetland serving about 700 households was completed in 2006 in a peri-urban area of Bayawan City which has been used to resettle families that lived along the coast in informal settlements and had no access to safe water supply and sanitation facilities.
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Water resources
Although water resources become scarce in some regions and seasons, the Philippines as a whole has more than enough surface and groundwater. However, the neglect of a coherent environmental policy