Wegmans Leadership Development Focus
37 Haywood Street, Asheville
Tel: 1 828 252 5550
North Carolina 28801
Fax: 1 828 252 5558
United States
Web: www.valuescentre.com
Case Study: Wegmans
Leadership Development: The recipe for success
October 2010
THE SITUATION
Industry:
Grocery
# of Employees:
38,000
Revenue:
$5.15 billion in annual sales Country:
USA
Wegmans, a chain of grocery stores located primarily in the North
eastern part of the United States, is at the top of their game. They have been one of Fortune Magazine’s 100 Best Companies to Work
For since the list’s inception in 1998, including being # 1 in 2005.
Wegmans continues to expand their reach into other regions, most recently into the greater Boston area, despite the weak economy.
And anyone who has lived near a Wegmans store knows the devotion the brand quickly evokes in their customers.
None of this happened by accident. Wegmans understands the importance of building a strong culture within their organisation.
In doing so, they have learned firsthand that strong culture results in successful business. “We have always believed that if we invest in our people through training and development, they will provide incredible service to our customers," states Jack DePeters, senior vice president of store operations.
One aspect of Wegmans’ success has been an intrinsic focus on their leadership and leadership development. In 2001, they solicited the help of CTT consultant Tom Brady and his XLR8 team to shepherd some of Wegmans’ leadership through an intensive and transformational development program. This partnership has continued ever since.
WEGMANS CULTURE
Wegmans has been a family run business since its inception in
1915. They are currently in their third generation of the Wegman family as leadership. As such, they have always considered themselves a values-based organisation. However, Wegmans’ values were first articulated in 2001, with empowerment added in
2003. “Our values are a way of giving freedom to our people.
Tel: 1 828 252 5550
North Carolina 28801
Fax: 1 828 252 5558
United States
Web: www.valuescentre.com
Case Study: Wegmans
Leadership Development: The recipe for success
October 2010
THE SITUATION
Industry:
Grocery
# of Employees:
38,000
Revenue:
$5.15 billion in annual sales Country:
USA
Wegmans, a chain of grocery stores located primarily in the North
eastern part of the United States, is at the top of their game. They have been one of Fortune Magazine’s 100 Best Companies to Work
For since the list’s inception in 1998, including being # 1 in 2005.
Wegmans continues to expand their reach into other regions, most recently into the greater Boston area, despite the weak economy.
And anyone who has lived near a Wegmans store knows the devotion the brand quickly evokes in their customers.
None of this happened by accident. Wegmans understands the importance of building a strong culture within their organisation.
In doing so, they have learned firsthand that strong culture results in successful business. “We have always believed that if we invest in our people through training and development, they will provide incredible service to our customers," states Jack DePeters, senior vice president of store operations.
One aspect of Wegmans’ success has been an intrinsic focus on their leadership and leadership development. In 2001, they solicited the help of CTT consultant Tom Brady and his XLR8 team to shepherd some of Wegmans’ leadership through an intensive and transformational development program. This partnership has continued ever since.
WEGMANS CULTURE
Wegmans has been a family run business since its inception in
1915. They are currently in their third generation of the Wegman family as leadership. As such, they have always considered themselves a values-based organisation. However, Wegmans’ values were first articulated in 2001, with empowerment added in
2003. “Our values are a way of giving freedom to our people.