Preview

What Factors Contribute to the High Employee Turnover Rate in the Budget Hotels in China

Powerful Essays
Open Document
Open Document
3567 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
What Factors Contribute to the High Employee Turnover Rate in the Budget Hotels in China
Introduction
Due to the year of 2008, we have had two thousand eight hundred and five budget hotels in China. When we are surprised in the expending speed of budget hotels in China, they recruit too many employees without considering the high labor cost and management issue, which finally lead to a high employee turnover rate in the budget hotel industry. In the year of 2009, the average employee turnover rate in budget hotels even increased to 34.5%. So these budget hotels with high employee turnover are having an even more difficult time filling their open positions with qualified candidates who will not just leave or be fired in the future.
As a result, they should not simply find out ways to improve their management, but also find out the factors contribute to it. In this paper, I will analysis what are the factors contribute to the high employee turnover rate in the budget hotels in China.
The Current Situation of Budget Hotels in China
The Background of Budget Hotels in China
Nowadays, the budget hotels developed rapidly, and we should say that their expansion speed is incredible. However, the expansion will lead to HR problems--they lack of talented people. So recruiting and keeping talented people is a smart choice.
Due to the budget hotels have a large developing space in China, many companies spent lots of money in this market. In the year of Nov.2009, Green-Tree-Inn Hotel has opened five new hotels. And due to the end of 2010, Home-Inn Hotel, Hanting Hotel, and Green-Tree-Inn Hotel have published their goals——open hundreds of their hotels this year. Some experts pointed that the employee’s training speed cannot catch up with the opening speed of new budget hotels. Finally, the rapid expansion of budget hotels would lead to human resource problem. (Wang Hang, 2010, January 5)
In today’s recruitment fair, 40% of the recruitment companies are famous budget hotels, such as the Seven-Days-Inn Hotel, Home-Inn Hotel, Jinjiang Inn Hotel, Hanting Hotel, and

You May Also Find These Documents Helpful

  • Good Essays

    Osoian, C., & Petre, A. (2013, Dec). Human Resource Management Practices and Hotel Innovation. Studia Universitatis Babes-Bolyai, 58(3), 80-89. Retrieved from http://p2048-www.liberty.edu.ezproxy.liberty.edu:2048/login?url=http://search.proquest.com.ezproxy.liberty.edu:2048/docview/1492958461?accountid=12085…

    • 1091 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    This proposal draws the clear picture of the reasons behind the downfall of the very popular ancient hospitality organization with the 60 years of glorious history of The Roaring Dragon Hotel (RDH). This proposal helps to find out the factor which causes the RDH to lose all the customer popularity and decrease the revenue in the competitive market. The main concerning points behind this miserable downfall are the cultural conflicts between the staffs of the hotel and new management committee, newly implemented strict organizational policy, complete organizational restructure, change in management committee, and lack of proper training to the existing employee to prepare the RDH hotel for the competitive market. In order to overcome those issues management should understand the cultural and communication gap exists from the side of the employees and build up friendly relationship with them. Also management should focus on providing adequate training to the employees so that every individual actively involve and understand the value of this change and how much this is necessary for the growth of RDH to sustain the position in the competitive market and keep the revenue intact.…

    • 1331 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Chinese Hotel Case Study

    • 258 Words
    • 2 Pages

    The change in Management has brought an excellent opportunity to change the deeply entrenched non-productive work behavior and modernize the Hotel to international standards. It gives an Opportunity to make sure the hotel Generates profit and delivers the quality of service which the hotel was reputed for.…

    • 258 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Class 2, Department of Hospitality Management, Beijing International Studies University, Chaoyang District, Beijing, P.R, China…

    • 1133 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    References: Gautam, A.M 2005, Knowledge Flight: The challenge of Hotel Employee Turnover, 3 March, HVS Global Hospitality Services, viewed 28 April 2014,…

    • 1541 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Suggest Possible Solutions ⦁ When it comes to employees’ motivations: Leaders should reward their staff for their performances within the hotel; it is a great asset for them to see that managers are appreciating their work with the rewarding system in formal letter or financial raise. ⦁ Employees and Job Satisfactions…

    • 732 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Hospitality Industry is broad and diverse; organizations within it share some things in common. One is the need for staff members with a variety of knowledge, skills and experience to produce the products and services that are needed or desired by consumers. Each job has specific requirements. Anyone who is capable of meeting those requirements become effective in job performance. These requirements are in the form of various technical and behavioural skills, and hotels around the world are struggling to attract and retain qualified workers as skilful workers are essential to provide good quality services to customers, hotels with higher ranking should provide better services than lower ranking hotels, the classification system is related to the price and also the quality but no matter what star-ranking a hotel is, the customers still expect the very basic quality services from it.…

    • 8858 Words
    • 36 Pages
    Powerful Essays
  • Satisfactory Essays

    High Quality Service

    • 325 Words
    • 2 Pages

    You have been called in to advise the owners of an exclusive new luxury hotel. For the venture to succeed, hotel employees must focus on providing customers with the highest quality customer service possible. The challenge is to devise a way of organizing and controlling employees that will promote high-quality service that will encourage employees to be committed to the hotel, and that will reduce the level of employee turnover and absenteeism—which are typically high in the hotel business.…

    • 325 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Findings and implications: The research shows the major costs being attributed to labour turnover. These are costs that both the industry and individual operators should examine closely as they impact substantially on hotel operating costs and profitability. It also indicates that the levels of service, consumer experience and value may be impacted.…

    • 6843 Words
    • 28 Pages
    Powerful Essays
  • Satisfactory Essays

    The highly turnover rate of employees in tourism, hospitality and event organisation, which is a serious issue concerned by every company, is defined as company’s employees leave their job at a relatively high rate in certain industry. High turnover can result from various numbers of issues of employee which may ignore or neglect by certain company in a certain extract (e.g. dissatisfaction of work, overload work, emergence of competitors, poor management etc). But what is the main reason that caused high turnover in certain industry is that organisations fail to realize the importance of engaging and motivating employees. They tend to assumed that this action is such a waste of time and it is more important to focus on employee’s performance.…

    • 252 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Purpose – The purpose of this paper is to explore career strategies used by Greek hotel managers in order to advance their careers successfully. Design/methodology/approach – Using a case study sample of 65 hotel general managers working in deluxe hotels in Greece, data on career strategies were collected using a postal questionnaire. Findings – It is revealed that the managers use a range of different strategies in order to advance their careers. The most commonly used are in relation to career opportunities, skills, mobility, interpersonal relations and handling diverse situations. The least commonly used ones relate to family contacts, job search techniques and pay. Practical implications – The strategies are discussed in terms of recruitment, training and retention of managers in the hotel industry. Originality/value – This paper builds on the knowledge of careers strategies used for career success. Keywords Careers, Career development, Hotels, Managers, Greeece Paper type Research paper…

    • 6144 Words
    • 25 Pages
    Powerful Essays
  • Best Essays

    Journal Article

    • 2058 Words
    • 9 Pages

    Small hospitality businesses struggling with the staffing issues and staff turnover is one of the major issues in a college town in America, according to Alonso’s and O’Neill’s study. The purpose of this report is to critique their study “Staffing issues among small hospitality businesses” (2009) to reduce the chance of failure by better decision making based on research. Objectives, challenges and solutions from the article’s objectives are included, being staff turnover issues, lack of labour issues and challenges between employees and operators in the college town.…

    • 2058 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    As our group of four juniors at University took very high interest in hospitality industry, we first studied literature on this field and found out that high turnover rate is a striking feature of this industry. This problem has been discussed by hospitality professionals in a global context. However, in Vietnam, most of existing body of the knowledge reveals little information about this matter. This fact is a challenge as well as a motivation for our research group to carry out our own research on this issue, to discover the new knowledge horizon that has not been discovered.…

    • 8707 Words
    • 35 Pages
    Powerful Essays
  • Powerful Essays

    Ict in Tourism

    • 10020 Words
    • 41 Pages

    Purpose – In order to enhance operational efficiency, improve service quality and reduce costs, practitioners in the hospitality industry have widely adopted and implemented information and communication technologies (ICTs) in their businesses. Understanding what has been done and how ICTs have performed in the past and are performing in the present could assist practitioners and researchers in identifying research gaps and formulating future plans. This paper aims to address these issues Design/methodology/approach – This study analyzed 88 full-length ICT-related research articles that were published in the period 1999-2008 in eight leading hospitality journals. The research focuses on all selected articles were in suppliers’ perspectives, and each article was analyzed by content analysis. Findings – Seven dimensions were formed after content analysis including human resources and training, security, reservation, revenue management, marketing, guest services, as well as strategic and operational management. Published articles were comprehensively overviewed on ICT usage in suppliers’ perspectives. In this paper, suppliers refers to the providers of hospitality services. Research limitations/implications – The major limitation of this study is the inclusion of only eight leading journals. Nevertheless, findings should be of use to researchers and practitioners to understand various ICT applications in the hospitality industry. Originality/value – A major contribution of this paper is its comprehensive review of previous studies and their contributions to hospitality. Future research areas on ICT development and implementation in…

    • 10020 Words
    • 41 Pages
    Powerful Essays
  • Satisfactory Essays

    1. Given the hotel's stated employee preferences, what recruiting sources would you suggest they use, and why?…

    • 289 Words
    • 1 Page
    Satisfactory Essays