Bahar Hussain,
Adrienne Hutchison, Douglas Moore, and Armand Marzan
QNT/351 Quantitative Analysis for Business
March 30, 2015
Terrance Feravich
BIMS Research Study Analysis The Ballard Integrated Managed Services, Inc. is a support service company that specializes in providing housekeeping, food service, general cleaning, and physical plan maintenance to many organizations and institutions. BIMS presented two sets of survey questionnaire to its employees to find out the reason for its recent declines in employees moral and high turnover ratio, and find the best solution based on data collected. A survey is a method of sociological investigation that uses question based on statistical …show more content…
BIMS used three levels of measurements including Nominal, Ordinal, and Interval to analyze the data collected. Nominal level of measurement used to describe numeric quantitative values. Interval used to describe the length of employment, and ordinal used in responses that classified as order forms such as using (1-5) scale from very negative to very positive responses. In addition, BIMS used descriptive statistical tools such as mean, median, mode, and central tendency of the information. To analyze this survey, we have to interpret and display data on tables and charts, find the measures of tendency and variability for each question in the survey. After analyzing and interpreting all the data, the majority of the responses were ranged between very negative (1) and negative (2). This shows us that the employees are not happy with working for BIMS. …show more content…
The employment turnover rate has increased in such an alarming manner. BIMS has put together Survey for their employees but only 17.3% of their employees have completed it. This is our first look in improving their morale. Levels of measurement are used to help consider the correct option for deciding on when and how to use the data collected. Having a level of measurement to associate with the statistical data brings a critical thinking path to the process. In the case of BIMS and their survey, questions are asked in a specific manner. Questions 1 thru 10 are all qualitative with the exception of number 4, this question asks for a number, giving its type as quantitative. The level of measurement for this variable is a ratio level. It offers a quick glance at where they stand on remaining employees to survey, or change the tactics in finding out why morale is so low. The second type of data in the survey is qualitative. The reason why the survey is conducted is to improve the turnover rating; this type of data is in the form of questions and can only be classified not put on a numerical scale. Although the variables used are ordinal level of measurement and is quantitative. The BIMS survey denotes the data on a scale of 1 to 5 with very negative on the lower end and very positive on the higher end. BIMS management is not able to distinguish the true