The way we conduct ourselves can be by ensuring we act as a role model and our own communication uses good inter-personal skills.
Communicating should be in a manner that is clear, concise and appropriate to the age group, need and/or ability of the person/s. This will include using words/phrases that the age group will understand, listen to them, respond in a positive manner, make clear and confirm your message, so you know what you have asked or responded to is understood. Encouraging questions and putting forward