The success of an organization is attributed by effective skills managers exhibit in running the affairs of the organization as they persuade employees to employ efforts and any other necessary resources that make the organization to achieve the desired results. An “effective” manager takes responsibility for ensuring that each individual within his department succeeds and that the team or business unit achieves results. Successful managers require both talent and skills. Management skills can be cultivated, developed and learned. Effective management skills can be developed through training, mentoring, and experience (Profiles International, 2013, 10:15). For the manager to be effective, there are some skills that must be exhibited and practiced in order to enhance organizational performance and these include; leadership and positive attitude skills, ability to manage, planning, delegating, coordinating, communication, team- relationship building, talent developing, problem solving, project management, and financial skills (Harwell, 2009). Elizabeth Best wrote in her 2009 publication of “Effective management skills,” that” effective management skills are now the currency of success. Whether your organization is concerned with business, commerce or industry, it will need managers who have well developed leadership skills, are excellent communicators and also effective strategic thinkers”.
This publication will cover the skills the manager needs in order to be effective and how these possessed skills enhances organizational performance. It will also give impetus practical examples on how these skills are enforced and utilized in Zambian firms for instance, telecommunication’s company.
2.0 SKILLS REQUIRED FOR A MANAGER TO BE EFFECTIVE FOR AN ENHANCED ORGANISATIONAL PERFORMANCE
Understanding what it takes to be a manager is not always easy. Many people- employers included- think that all it takes is being the person with most seniority or the