SHIP’S CATERING SERVICES NCII (SHIP’S COOK)
LEARNER’S GUIDE
Unit of Competency : WORK IN TEAM ENVIRONMENT Module Title : WORKING IN TEAM ENVIRONMENT Module Description : This module covers the knowledge, skills and attitudes required to identify role and responsibility as a member of a team. Nominal Duration : 4 hours SUMMARY OF LEARNING OUTCOMES:
Upon completion of the module the student trainees must be able to:
LO1. Describe team role and scope
LO2. Identify own role and responsibility within team
LO3. Work as a team member
LO1. DESCRIBE TEAM ROLE AND SCOPE
ASSESSMENT CRITERIA:
1. The role and objective of the team is identified from available resources of information. 2. Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources.
CONTENTS:
* The communication process * Team structure * Team roles * Team culture * Group planning and decision making
CONDITIONS:
The following resources must be provided:
* Access to relevant workplace or appropriately simulated environment where assessment can take place. * Materials relevant to the activity or tasks
METHODOLOGIES:
* Group discussion * Interaction
ASSESSMENT METHODS:
* Portfolio assessment * Interview * Simulation/role play * Observation * Third party report * Written tests
LO2. IDENTIFY OWN ROLE AND RESPONSIBILITY WITHIN TEAM
ASSESSMENT CRITERIA:
1. Individual role and responsibilities within the team environment are identified 2. Roles and responsibility of other team members are identified and recognized 3. Reporting relationships within and external to team are identified
CONTENTS:
* The communication process * Responsibilities of the team and its member * Team structure * Team roles * Group planning and decision making
CONDITIONS:
The following resources must be provided:
*