Def of Work team:
1. A group whose individual efforts results in a performance that is greater than the sum of the individual inputs.
2. A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility.
• Teams typically outperform individuals when the tasks being done require multiple skills, judgment, and experience.
• As organisations have restructured themselves to compete more effectively and efficiently, they have turned to teams as a way to better utilize employee talents.
• Management has found that teams are more flexible and responsive to changing events than are traditional departments or other forms of permanent groupings.
• Teams have the capability to quickly assemble, deploy, refocus, and disband.
• Teams facilitate employee participation in operating decisions.
• Teams are an effective means for management to democratize their organisations and increase employee motivation
Types of teams:
1. problem solving teams; groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. They share ideas or offer suggestions on how work processes and methods can be improved; they are rarely given the authority to implement their suggested actions. In 1980s however the quality circles problem solving teams shared area of responsibility and met regularly to discuss their quality problems, investigate causes of the problems, recommend solutions, and take corrective actions.
2. Self managed work teams: groups of 10 to 15 people who take on responsibilities of their former supervisors. This includes planning and scheduling of work, assigning tasks to members, collective control over the pace of work, making operating decisions, and taking action on problems. Fully self managed work teams even select their own members and have the members evaluate each