1. IBM is a pioneer in diversity programs. How does it diversity its employees (the criteria). Discuss those (the criteria) in brief.
Answer: IBM considered by many to be the leading organization in the field which manages a strong workforce diversity.
IBM diversified their workforce in these criteria’s:
A. Gender
B. Physical Ability
C. Age
D. Ethnicity
Discussion:
A. IBM diversified their workforce by advancing women’s which represents ”Gender” criteria.
B. They diversified workforce by involving people with disability which represents they are following “physical ability” criteria.
C. They also have cross generational diversity which represents “Age” criteria.
D. They have cultural diversity also which means the have “Ethnicity” criteria in their workforce diversification.
2. What steps can taken in order to manage the workplace diversity? Discuss those from the perspective of the case.
Answer: IBM can take so many steps to manage their workforce diversity. Some of these steps can be like this..
A. Implementation: They can create a committee to monitor their diversified workforce.
B. Creating realistic and action based plans: Which can be helpful for the diversified workforce to get support from their top level management without any barrier.
C. Mentoring: By mentoring diversified employees, IBM can increase their productivity which is vital part of management.
D. By providing proper work environment and support to perform their individual task.
E. By defining diversified missions and separate motivational tasks.
3. What challenges IBM has to face while managing the diversified workplace?
Answer: IBM has to face some challenges during managing their diversified workforce. Some of these are..
A. Increased diversity doesn’t always improve performance. They have to observe periodically to overcome this challenge.
B. Hiring for diversity is tough. Even people who value diversity