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Workplace Observation

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Workplace Observation
Organizational Behavior
University of Phoenix Online
Gary Denney
January 15, 2006 Workplace Observation
Organizations are the stepping-stones on which communities, cities, counties, and countries are started. They have their own wants, needs, and schedules and can affect these areas in many ways. The main factor, that affirms this impression is their organizational culture. Organizational culture has been defined as, "the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members" (Schermerhorn, Hunt & Osborn, 2005). Employees are key factors, which modifies how corporate cultures evolve. Examples of how employees can be a factor might be; the way employees interact and react in their job or what their attitude and approach are before and after a given schedule. Despite these factors there are observable aspects in all organizations, which relate to culture. South Carolina Department of Health and Environmental Control (SC DHEC) has many observable aspects that affect the agency. I will review three specific aspects based on my perceptions that have considerably influenced the agency.

How Communication Flows
Organization communication is the specific process through which information moves and is exchanged within an organization (Schermerhorn, Hunt and Osborn, 2005). Organizations rely on involved courses of information to operate successfully. If the communication process breaks down it could be disastrous for organization. DHEC is a state agency that provides environmental and healthcare services to the public. Communication is significant to the success of the agency. How DHEC communicates and the methods they use impact their organizational culture. The structure of the DHEC serves as the basis for how communication flows. "The Department of Health and Environmental Control was created in 1973 from the merger of the State Board of Health and the Pollution Control Authority. The



References: Schermerhorn, John R., Hunt, James G., Osborn, Richard N. (2003). Organizational Behavior (8th edition). New York: John Wiley & Sons, Inc. http://www.reference.com/browse/wiki/Technology; retrieved January 13, 2006 http://www.scdhec.net/administration/aboutDHEC.htm; retrieved January 13, 2006.

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