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Xerox
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Q1: What kind of person does John Clendenin?
1. Communication
1.2. Capability
1.3. Networking

Q2: What were Clendenin business objectives and personal objectives been at Xerox?
2.1. Business objective:
2.1.1.MDC
2.1.2.XEROX
2.2. Personal objective:

Q3: What obstacles did he confront in accomplishing these objectives?
3.1. PEOPLE RELATED
3.1.1 STAFF-Downward Management
3.1.2. PEERS-Horizontal Management
3.1.3. BOSS-Upward Management
3.2. ORGANIZAITON RELATED
3.2.1. MULTI-REPORTING LINE
3.2.2. BUSINESS RESTRUCTURE

Q4: What interpersonal and organizational strategies did he utilize to accomplish these objectives?
4.1. Interpersonal Strategies
4.1.1. A Colleague to his Peers
4.1.2. A Boss to his Staff
4.1.3. A Staff to his Boss
4.2. Organizational Strategies
4.2.1. GREEN LIGHT
4.2.2. KINGDOM

Q5: Do you like Clendenin as a colleague and as a boss? Why?
5.1. Level 1 – General – As a colleague
5.2. Level 2 – Specialist – As a boss
Q6: What should Clendenin do now?
1. Business Obstacle Removing
6. 2. Personal Objectives Achieving

Q1: What kind of person does John Clendenin?

"Thoughts (thinking on Principles) leads to Action, Acting on Principles leads to Habits, Habits lead to Character, Character then leads to creating your future or Destiny." ?(Lars G. Harrison)

Almost perfect academic background with professional training of business administration, psychology, communication and self-conscience. Clendenin shows us a Character-based manager,① who obeys the rule of "Thoughts (thinking on Principles) leads to Action, Acting on Principles leads to Habits, Habits lead to Character, Character then leads to creating your future or Destiny.", and who thinks “The quality of your attitude is as important as the quality of your work”.

Exhibit1-1.Clendenin’s Personal Managerial Chart

1.1. Communication

Clendenin has talent in communication. In the stage of building the MDC, Clendenin found Tom Gunning, a technically

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