Organizing, Organizational Structure, Key elements of organizing, Departmentation and its types, Chain of command, Authority, Responsibility, Accountability, Line Authority and Staff Authority, Span of Control, Power, Formalization, Matrix Structure, Team Structure, Learning Organization, Centralization and Decentralization
Chapter- Direction
The meaning of direction, components of direction function.
What is motivation, Theories of motivation- Maslow's Needs Hierarchy
Meaning of communication, types of communication, grapevine, presentation skills
Meaning of Leadership, styles of leadership
Meaning of delegation
Chapter- Control
What is control, why control, MBWA, Three steps in control process
Chapter-Decision Making
What is decision making, step in decision making process,
SAMPLE DISCUSSION / LONG QUESTIONS***
1. What is departmentation? Discuss different forms of departmentalization with suitable examples
2. What is an organizational chart? Draw an organizational chart of any organization of your choice, specifying the type of departmentation.
3. What is communication? Briefly explain any three barriers of communication with suitable examples
SAMPLE MULTIPLE-CHOICE QUESTIONS WITH EXPLATION***
1. Controlling compares ________ to see if goals are being achieved.
A) planned performance to standard performance
B) standard performance to ideal performance
C) actual performance to competitor performance
D) actual performance to planned performance
Answer: D
Explanation: D) Controlling compares how the organization actually performed to the goals and plans that were set during the planning stage of the management process, making "actual performance to planned performance" the correct response and ruling out all other responses. If the actual performance matches what was planned, goals are considered met and