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MGT/538 Final Examination Study Guide

This study guide will prepare you for the Final Examination you will complete in the final week. It contains practice questions, which are related to each week’s objectives. In addition, refer to each week’s readings and your student guide as study references for the Final Examination.

Week One: Cross-Cultural Communication

Objective: Identify culturally appropriate communicative styles.

1. Experts suggest that firms that want to globalize through e-commerce must first localize, which means that firms need to
a.  use local suppliers, vendors, and distributors to manufacture products for the local market
b.  modify their products and services to meet the needs and interests of local cultures
c.  sell their products in a brick-and-mortar store before selling them through an e-market
d.  test their products and services in local markets before selling them over the Internet

Objective: Identify culturally appropriate communicative styles.

2. According to experts, managers of foreign companies planning to set up business in Russia should
a.  realize that paying bribes is a necessary aspect of conducting business in Russia
b.  assign funds for local promotion and advertising to establish a corporate image
c.  use only home country managers to avoid problems with local corruption
d.  avoid communicating with regional authorities about business activities

Objective: Contrast cross-cultural ethical values in business.

3. Which of the following is LEAST likely to assert pressure on managers regarding a firm's social responsibility and ethical behavior?
a.  Public interest groups
b.  Government agencies
c.  Industry competitors
d.  Media reporters

Objective: Contrast cross-cultural ethical values in business.

4. Which of the following is NOT required under the Anti-Sweatshop Code of Conduct?
a.  Firms must ban forced labor, abuse, and discrimination.
b.  Firms must provide

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