System Support
CIN502 Information Systems in Organization
Topic 4: Decision Support and Artificial Intelligence
The following questions needs to be answered before the next tutorial/lab class.
Short – Answer Questions
1. What are the four types of decisions discussed?
Structure
Non-Structure
Recurring Decision
Non-recurring Decision
2. What are the four steps in making a decision?
Intelligence
Design
Choice
Implementation
3. What is a DSS? Describe its components.
A system that is design to support decision making when problem is not structured. It helps user analyze but, but user must know how to deal with the problem, and how to use the result of the analysis.
Components:
Model Management Component-consist of both DSS model and Model Management System
Data Management Component-store and maintain the information that you want DSS to use
User Interface Management Component-allow you to communicate with the DSS
4. What is a geographic information system used for?
Used in businesses to analyze information, generate Business Intelligence and make decision
5. How is information represented in a geographic information system?
It is represented in Map Form 6. What is artificial intelligence? Name the artificial intelligence systems used widely in business.
The science of making machines imitate humans thinking, and behavior
Intelligence Agents
7. What are the advantages of an expert system?
It reduces errors
Improve customer service
Reduce Cost
8. What sort of problems is an expert system used for?
Diagnostic Problems and Prescriptive Problems
9. What sort of problems does a neural network solve?
Analyze nonlinear relationship
Take part in massive parallel processing
Function without complete information
10. What three concepts of evolution are used by genetic algorithms?
Selection
Cross-over
Mutation
11. What are intelligent agents? What tasks can they perform?
Software that acts on behalf of user in
Topic 4: Decision Support and Artificial Intelligence
The following questions needs to be answered before the next tutorial/lab class.
Short – Answer Questions
1. What are the four types of decisions discussed?
Structure
Non-Structure
Recurring Decision
Non-recurring Decision
2. What are the four steps in making a decision?
Intelligence
Design
Choice
Implementation
3. What is a DSS? Describe its components.
A system that is design to support decision making when problem is not structured. It helps user analyze but, but user must know how to deal with the problem, and how to use the result of the analysis.
Components:
Model Management Component-consist of both DSS model and Model Management System
Data Management Component-store and maintain the information that you want DSS to use
User Interface Management Component-allow you to communicate with the DSS
4. What is a geographic information system used for?
Used in businesses to analyze information, generate Business Intelligence and make decision
5. How is information represented in a geographic information system?
It is represented in Map Form 6. What is artificial intelligence? Name the artificial intelligence systems used widely in business.
The science of making machines imitate humans thinking, and behavior
Intelligence Agents
7. What are the advantages of an expert system?
It reduces errors
Improve customer service
Reduce Cost
8. What sort of problems is an expert system used for?
Diagnostic Problems and Prescriptive Problems
9. What sort of problems does a neural network solve?
Analyze nonlinear relationship
Take part in massive parallel processing
Function without complete information
10. What three concepts of evolution are used by genetic algorithms?
Selection
Cross-over
Mutation
11. What are intelligent agents? What tasks can they perform?
Software that acts on behalf of user in