"1 describe how to respond to complaints in health and social care" Essays and Research Papers

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    Unit 5 Principles of Safeguarding and Protection in health and social care 1.1‚ 1.2 Physical Abuse Physical abuse is abuse involving contact intended to cause feelings of intimidation‚ pain‚ injury‚ or other physical suffering or bodily harm.. Physical abuse includes... * Hitting / slapping / kicking * Pushing * Pinching * Force feeding * Burning / scalding * Misuse of medication or restraint * Catheterisation for the convenience of staff * Refusing access to

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    disrespect. It is important to be non-judgemental and non-discriminatory because you may not understand what they have gone through. In healthcare‚ you have to be responsible because you will be responsible for the well-being of the patients. in health and social care‚ appropriate terms must be used at all times. it is important that people from different cultures and religion are not offended by your language. You need to make sure that when you are speaking you don’t say anything that discriminates them

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    Ai Identify four different reasons why people communicate. Feelings Instruction Conversation Information Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals To understand the needs of clients using their services. To gain knowledge of a persons situation. To help the person be more comfortable.

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    implementing duty of care in healthsocial care or children’s and young people settings. Task C Ci) Organisational requirements for dealing with complaints The setting should have Concerns and Complaints Policy in place. The main aim of it is to ensure that complaints procedure is properly and effectively implemented and that service users feel confident that their complaints and worries are listened to and acted upon promptly and fairly. When dealing with complaints the setting are to

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    Careers With-in Health and Social Care There are many careers with-in the Health and Social Care Sector which require different levels of experience and qualifications. Below is a list of some of the careers and their explanations and levels of experience and qualifications you need before you can carry out these roles. The list I have provided is not exhaustive and there are also many other careers that you can do within the Health and Social care sector but I hope it gives evidence that I have

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    Discrimination is the treating of a person‚ group or family less favourably because of their protected characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the

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    unit 1 developing effective communication in health and social care. p1_ explain the role of effective communication and interpersonal interaction in a health and social care context. communication is a two way flow of conversation where something is achieved e.g information effective communication is important in health and social care because through communication which is listening and talking you can make a better relationship with client. effective communication can make you understand your

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    model of reflection‚ reflect how you may effectively contribute to working with others and why this is important in health and social care This essay will describe the key policy drivers for collaborative working in health and social care and the importance of effective collaborative working. It will also relate to and discuss my personal experience of collaborative working. Also‚ it will outline the roles of different members within health and social care teams. Finally‚ how my own reflection on personal

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    LEVEL 3 DIPLOMA IN HEALTH AND SOCIAL CARE (ADULTS) Promote Communication In HealthSocial Care Or Children’s and Young People’s Settings UNIT SHC31 (EDI UNIT - CU1530) LEVEL 3 DIPLOMA IN HEALTH AND SOCIAL CARE (ADULTS) Some of the units/assessment criteria are competence based. This means that it is linked to your ability to competently perform a range of tasks connected with your work. These assessment criteria(s) will require your assessor to observe you in a real work

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    Samantha Reeder. Work in Partnership in Health and Social Care. Understanding Partnership Working There are many advantages to partnership working. The main advantage being‚ that when all partnerships work together it enables the service user to have a better quality of life and sustain authority and freedom over their own lives. Good Partnership working between individuals and health and social care providers will encourage compliance with care as well as promote a positive outlook with a

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