Reflective Diary Megan Simpson 95667 Word Count: 2432 Reflective practice is something we all carry out every single day‚ probably without even realising it. We use reflection in many different situations and under many different circumstances‚ as a way of improving our own skills and abilities for different things‚ as individuals. Cowan proposed that learners are reflecting in an educational way‚ “When they analyse or evaluate one or more personal experiences‚ and attempt to generalise from
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Gaps Model of Service Quality The 4 gaps in the Gaps Model are knowledge gap‚ standards gap‚ delivery gap and communication gap. Knowledge gap is the difference between customers’ expectations and the retailer’s perception of these customer’s expectations. This occurs when a person do not know what the customers expect or want. By applying knowledge gap to H&M retail store‚ it refers to the salesperson not knowing what their customers expect/want. For example‚ a customer visiting the H&M
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FUNDAMENTAL ROLE OF REFLECTIVE PRACTICE IN LEARNING PROCESS Effective teaching does not only entail the successful use of certain instructional strategies and behaviours related to academic achievement‚ it as well includes the ability to determine just when‚ where as well as with whom these strategies and behaviours should be used. Having these considerations in mind‚ effective teaching necessitates high levels of informed as well as reasoned decision-making. Reflective teachers ought to have
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Abstract: This paper reports on the importance of total quality management in service sector. It also reports on means to achieve total quality in service sector. There are various dimensions of quality are present to measure it. This paper looks on these dimensions and also addresses the Quality assurance system which is used to get assurance of standard quality. The paper also discuss about the various quality standards used by service sector and principles of ISO 9000:2000. Problem Statement:
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INTRODUCTION Clinic is one of the services of a school that most of the students go to avail. The students doesn’t actually pay for them when they go there but the clinic fee is included in the miscellaneous of their tuition fees‚ so‚ technically speaking it is a profitable organization inside the school. Even when the student use their clinic services or not‚ they still going to pay for it through their tuition fees. That’s why the researchers found it important to measure their performance
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Unsolicited Good and Services Act 1. Explain the interpretive difference between ‘means’ and ‘include’‚ using the definitions in section 2. The word ‘means’ suggests that the definition that accompanies it is exhaustive and consequently cannot mean anything different. In some instances the ordinary meaning of the word can limit the intentions of the Act. For example‚ the word ‘unsolicited’ in the Act is given an absolute definition which is more restricted that the ordinary meaning of the word
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Learning Log Week -2 Lecture: In this lecture I had the understanding‚ why accounting bodies are so heavily regulated by the government. After the corporate collapse‚ accounting body lost the trust of public. Our work was not transparent and therefore‚ was no longer reliable. Regulator body such as ASIC‚ AASB‚ FRC and ASX are formed after the corporate collapse. ASIC is the corporate ‘watch dog’ who monitors FRC‚ AASB and office of AASB. Why we need regulation? Because it is human nature to
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SERVICE QUALITY OF TOURIST CAMPS IN MONGOLIA OYUN MYAGMAR Project submitted in partial fulfillment of the requirements for the degree BACHELOR OF TOURISM AND HOSPITALITY MANAGEMENT at RAFFLES UNIVERSITY Ulaanbaatar‚ MONGOLIA September‚ 2008 DECLARATIONS I declare the following: 1. That the material contained in this internship project/dissertation is the end result of my own work and that due acknowledgement has been given in the bibliography and references to ALL sources be they
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Engaging Communities and Service Users: Reflective Essay Section 1: Outline and discuss a model‚ or example of your practice with reference to what you have learned about engaging with service users and communities. During this essay I will relate concepts‚ methods‚ theories and legislation to service user engagement and communities to the organisation I work for giving examples from my day to day practice. My role is a community support worker within a service that supports adults with learning
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Young people was based on my desire to cement my experiential learning by developing my knowledge of theoretical concepts through academic study. I have worked with young people for seven years‚ and the majority of my training thus far has been practice based. My current role is as a group worker in a therapeutic community for children and young people. The therapeutic community is a residential provision with a specialist education and therapy centre for children and young people with attachment
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