"3 in relation to your current organisation or one that you are familiar with outline the part that customer service plays in this organisation and its industry as a whole" Essays and Research Papers

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    Unit 1 Schools as Organisations Task 1-5.1/1-5.2 Explain why schools have policies and procedures‚ and then write a brief summary of the policies and procedures in school relating to the following: All schools need policies and procedures so that governors‚staff‚children and parents involved in the school are able to work to the same set of rules and guidelines. Every policy and procedure should and will outline its aims‚purpose and responsibilities the staff will have. A) Staff Staff

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    3 Part I. External environment of global legal industry 4 1.1. Political 4 1.2. Economic 5 1.3. Social 5 1.4. Technological 5 1.5. Part II. Internal environment of Baker & McKenzie 6 2.1 The Hard 3S’s (Structure‚ Strategy

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    Every organisation has Stakeholders; these are groups or individuals that affect or are affected by the business. The number of stakeholders of a business varies and so does their importance and influence on the company. The type of organisation and the product or service it supplies also determines the stakeholders. An organisation such as Lidl has far more stakeholders than family business; it is therefore much more influenced and affected by the actions‚ aims and objectives of its stakeholders

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    Religious Studies Research the work on a religious organisation- Who are they? Mission aviation fellowship‚ they are a Christian organisation operating more than 130 aircrafts in around 25 countries in the developing world. They fly across hostile environments and reach the world’s most isolated people. Which religion? Christianity. Some of the things they do? They share the love of God to unfortunate people. They seek to promote the growth of church! They support the work of many visiting

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    99 Legendary Customer Service Quotes Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind: 1. The goal as a company is to have customer service that is not just the best but legendary. Sam Walton‚ Founder of Wal-Mart 2. Your most unhappy customers are your greatest source of learning. Bill Gates 3. It is not the strongest of the species that survives

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    is an expression by the people about what they want the organization to be – a preferred future‚ a word or picture of an organization you choose to create. Here’s an example - Amazon - Our vision is to be earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online. Explanation of parts of vision Realistic - a vision must be grounded in reality to be eloquent for an organization. For example‚ if an organization is evolving

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    next year. The media‚ including this newspaper‚ are giving the subject extensive coverage. 2. Governments in rich countries now accept that their pension and health-care promises will soon become unaffordable‚ and many of them have embarked on reforms. Reasons for aging population 1. The first of the big causes is that
people everywhere are living far longer than they used to. a. In 1900 average life expectancy at birth for the world as a
whole was only around 30 years‚ and in

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    Chapter two Behaviour in an organisation: belonging This chapter focus on the sense of belonging of an organization members. There are several researches analysing “ … an organizational context a fundamental aspect is that‚ whatever their role in the organization‚ employees should be able to understand and use the brand – otherwise how can they live it?” (Ind‚ 2001:85). Branding is successful when an institute can make sure that their workforce identifies with and have faith in in the product

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    ONE STOP Customer Service Training Objectives Today we will look at:  Why customer service is important  Communicating effectively with customers  Creating a positive impression  The skills needed for excellent customer service  Planning good customer service  Handling difficult customers Ice Breaker • • • • • • • S E R V I C E Exercise • Why bother with customer service? • Who are our customers? • What do our customers want? (more on this later) Vision – The best place to live and

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    WORK ORGANISATION AND SOCIETY ASSIGNMENT 2: 15/10/2013 Bharat Bhandari 1) Values are stable evaluative beliefs that guide our preferences for outcomes or courses of actions in a variety of situations. It is believed that Values guide a persons actions and decisions to a certain extent. The employees of Enron Corporation appear to be highly competitive and capable. A constant attempt towards progress and development can be observed amongst the employees. Though it can be said that this

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