CUSTOMER PERCEPTION TOWARDS MOBILE BANKING WITH SPECIAL REFERENCE TO INDIA Purpose: The objective of this paper is to study customer perception towards mobile banking and finding important factors in India. Design/Methodology/Approach: The research methodology is largely based on extensive literature review and is based on exploratory research followed by descriptive analysis. The data collected thorough questionnaire‚ which is based on both open ended and closed ended questions. The questionnaire
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Help Promote Better Sales And Customer Satisfaction: Retail Management Degree (1041 Words) Would you enjoy working in the retail sector and assist customers with fulfilling their buying needs? Does the prospect of helping a retail business to not only run smoothly‚ but also make a better profit sound like a challenge you would relish? With a degree in retail management you can prepare yourself for a career in this sector and face the challenges of the ever changing retail environment. Whether you
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CHAPTER 01 INTRODUCTION Job satisfaction refers to an employees general affective evaluation of his or her job. Spector defines the concept more simply as “how people feel about their jobs and different aspects of their jobs” (1997‚ 2). He also considers it as a “related constellation of attitudes about various aspects or facets of the job” (Spector 1997‚ 2). The organizations should be concerned about their employees level of job satisfaction? Employee satisfaction increases employee retention
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Utah State University DigitalCommons@USU All Graduate Reports and Creative Projects Graduate Studies‚ School of 4-1-2011 Improving Patient Satisfaction in a Hospital Foodservice System Using Low-Cost Interventions: Determining Whether a Room Service System is the Next Step Vanessa A. Theurer Utah State University Recommended Citation Theurer‚ Vanessa A.‚ "Improving Patient Satisfaction in a Hospital Foodservice System Using Low-Cost Interventions: Determining Whether a Room Service
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CUSTOMERS SATISFACTION LEVEL IN COMPACT CAR SEGMENT WITH SPECIAL REFERENCE TO MARUTI Project of Marketing Research By: Faizan Ahmad INSTITUTE OF MANAGEMENT STUDIES LAL QUAN‚ GHAZIABAD – 201 009 SEPTEMBER 2008 TABLE OF CONTENTS CHAPTER NO. CHAPTER PAGE NUMBER 1. LITERATURE REVIEW 6 2. OBJECTIVES 8 3. RESEARCH METHODOLOGY 9 4. RESEARCH DESIGN 10 5. SAMPLE DESIGN 11 6. DATA COLLECTION 12 7. DATA ANALYSIS 13 8. CONCLUSION & FINDINGS 20 9. ANNEXURE 21 CHAPTER 1
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Final Project IT 284 Handling Difficult Customers Handling Difficult Customers Vutha Dingman Axia College of University of Phoenix May 9‚ 2010 IT 284 Consumers are customers that are buyer’s influenced by their children‚ spouse‚ and other household members. Each consumer make decisions for certain products or the household may make the decisions together. Customer support really has to cater to wants and needs of the long time customers. Their loyalty can be forgiving if
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Chapter-2 Organization Detail Incorporated on July 7‚ 1995‚ Bharti Airtel Ltd is a division of Bharti Enterprises. The businesses of Bharti Airtel are structured into two main strategic groups -Mobility and Infotel. The Mobility business provides GSM mobile services in all 23 telecommunications circles in India‚ while the Infotel business group provides telephone services and Internet access over DSL in 15 circles. The company complements its mobile‚ broadband‚ and telephone services with national
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call home. Our residents’ services are provided by five local contact centres‚ these are based in Bradford‚ Burnley‚ Camberley‚ Middlesbrough and Peterborough. We also administer award winning employment‚ training‚ vocational and business support projects which support our residents and their communities. • The purpose and goals of the organisation: Making a Difference…. Improving homes‚ communities and lives and we achieve that by: Deliver excellent‚ locally agreed services Provide high quality
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make up the Banking Sector? 2.3 What is Customer Satisfaction and what is the importance of customer satisfaction? 2.4 What are the technological Improvements made in the Banking sector? 2.5 What are the challenges of implementing these improvements in the Jamaican Banking Sector? 2.6 How has the Technological Advancements Improved Customer Satisfaction in the Banking Sector? 3.0 Methodology and Procedures
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Job Satisfaction Job Satisfaction Overview: Job Satisfaction is how content an Individual is with his or her Job. It is a positive feeling about a job resulting from an evaluation of its characteristics. Researchers have divided Job satisfaction into 2 sub Categories: Affective Job Satisfaction and Cognitive Job Satisfaction Affective Job Satisfaction: The extent of pleasurable feelings one has about his or her job. Cognitive Job Satisfaction: The extent to
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