Analysis and Interpretation: Demographic Factors: Age Of the Respondents: Age of Respondents Less than 25 35-45 25-35 More than 45 Total Frequency 14 23 9 4 50 Percent 28.0 46.0 18.0 8.0 100.0 Age Of Respondents 25 20 15 10 5 0 14 9 4 Frequency 23 ANALYSIS: From the survey it was found that amongst 50 respondents a) b) c) d) 28% of the respondents are less than 25 years old. 46% of the respondents are between 25 and 35 years of age. 18% of the respondents are between 35 and 45 years of
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Introduction Objectives of the Report: Every Study has some Objectives. On doing a course of “Audit & Inspection of Banks” we have to learn a lot of auditing and inspecting tools & techniques. This Study has been undertaken with the following Objectives: » To get an overall idea about the auditing procedure. » Gathering practical knowledge about auditing by solving Cases. » Finding out the appropriate opinion for each of the cases. »Finally generate an idea about the real scenario of how
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EDUCATION AND MANAGEMENT PROJECT REPORT ON “JOB SATISFACTION OF EMPLOYEES” (BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR) SUBMITTED IN THE PARTIAL FULFILLMENT OF REQUIREMENT FOR THE AWARD OF THE DEGREE OF “MASTER OF BUSINESS ADMINISTRATION” Submitted by RICHA DIXIT Under the Guidance of Mr. S.N. TIWARI 1 PREFACE The project work entitled “A STUDY ON JOB SATISFACTION OF EMPLOYEES OF BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR” Job Satisfaction is the favorableness or un-favorableness
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.... 7 Bharti Airtel – India’s leading Telecom Company Introduction In late nineties‚ the development of telecommunication infrastructures was growing at rapid pace. Landline or Wired communication was the only medium for communication. It was very difficult to bind the entire country through wired connectivity. This was the basic necessity for the growth of Wireless technology. In 1995‚ Wireless mobile services were launched by Bharti Airtel under the brand name “Airtel”‚ in Delhi and Himachal
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after completing almost 3 years in BBM from SIBM‚ Nathdwara‚ the study concerned by me as a part of my curriculum has proved an exceptional enhancement of knowledge and learning for me. The completion of the project would not have been possible without the help of some persons. Without their contribution‚ the study could not have been comprehensive and a profound one. At the very outset‚ I sincerely thank my faculty guide “Dr. Deepti
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AIRTEL INDIA MARKETING AND SALES 1.4 Marketing and Sales 1.4.1 Sales Airtel Digital TV’s subscriber base stands at 6.26 million‚ according to data provided by the company till 30 June 2011. It has maintained its 25% incremental market share during the first quarter of the fiscal. Presently the market share of Airtel in the digital TV services market is 17.16% which it aims to increase through growth in value added services‚ strengthening of its interactive services portfolio‚ technological
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A research report on “Customer satisfaction of BASIC Bank Limited Uttara Branch.” Submitted To: Md. Zahangir Kabir Chairman Department of Management Faculty of Business Studies HSTU‚ Dinajpur-5200 Submitted By: Md.Abdur Rahman Student ID # 0603027 BBA‚ Level-4‚ Semester-II HSTU‚ Dinajpur-5200 Hajee Mohammad Danesh Science & Technology University‚ Dinajpur-5200 Chapter: 1 2 .Letter of Tranasmittal: Dated: June 21th‚ 2010 Md. Zahangir Kabir Chairman Department
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INTRODUCTION Customer Satisfaction is a person’s feelings of pleasure or disappointment resulting from comparing a product’s perceived performance relation to his/her expectations. If the performance falls short of expectations‚ the customer is dissatisfied. If the performance matches the customer is satisfied. If the performance exceeds the expectations the customer is highly satisfied. Customer satisfaction is a marketing tool and a definite value added benefit.
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Contents 1. Title 1 2. Research Background 1 3. Literature Review 3 3.1 About MFM Restaurants in Kuala Lumpur 3 3.2 Job Satisfaction Definition 4 3.2 Factors influence to level of job satisfaction 5 3.2.1 Leadership Style 6 3.2.2 Compensation 8 3.2.3 Work-life Balance 9 3.3 Why job satisfaction is important? 9 3.4 Research framework 12 4. Problem statement 12 5. Research Objective 13 6. Research Methodologies 14 6.1 Research Tasks 14 6.2 Study population
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for the author to know the factors that affecting customer satisfaction and loyalty in order to provide better service quality for the customers. Also‚ this is for substantial development in her future career path. These are the reason behind for choosing the topic in this section. The author chooses service quality and customer satisfaction as a core study because service quality is a diving force leading to customer satisfaction. To keep customer by satisfying them to build loyalty can lead to
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