"A study of bpo industry with reference to employee attrition and retention" Essays and Research Papers

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    PROBLEM STATEMENT How can the management motivate its existing employee without giving financial benefits? OBJECTIVES To be able to know if implementing a competency-based planning program is a good strategy to boost up the morale and increase motivation of the employees. To know what other alternative benefits can be given to employees‚ aside from monetary benefits. SWOT ANALYSIS Strength: Has loyal customers Has a facility that attracts potential customers and members. Weaknesses:

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    Staff Retention Plan

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    GLOSSARY.............................................................................. Pages APPENDIX A - DOA Leadership Core Competencies ................. Page APPENDIX B - DOA Employee Core Competencies ................... Page APPENDIX C - New Employee Orientation Check List .............. Page APPENDIX D - Sample New Employee Orientation ................... Pages APPENDIX E - Team Building Principles .................................. Page APPENDIX F - Meeting Skills .............................

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    Graduate Nurse Retention

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    Abstract The issue of new graduate nurse retention remains a challenge in many healthcare facilities. More than 50% of new graduate nurses leave their first employment in less than a year (North‚ Johnson‚ Knotts & Whelan 2006). Because new recruits are often faced with a variety of stressors in their beginning practice it is clear that a structured mentoring program could be of

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    A study on Administration and facility management CONTENTS S.No. TITLE NAME PAGE No. 1 Introduction 07 2 Company profile 20 3 Need for the study 26 4 Review of literature 28 5 Objective of study 30 6 Limitations of the study 32 7 Research methodology 34 8 Data analysis & interpretations 40 9 Findings 73 10 Suggestions 76 11 conclusion 78 12 Annexure 80 13 Bibliography 84

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    THE EFFECTS OF EMPLOYEE TURNOVER ON THE PERFORMANCE OF A COMPANY: A CASE OF GENERAL MOTORS EAST AFRICA LTD BY MAANZO PHILIP MALUKI REG. NO. D61/73087/2009 A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION OF THE UNIVERSITY OF NAIROBI DATE: APRIL 2010. Acknowledgement: May I express my heartfelt appreciation to the Almighty God for giving me good health‚ strength and a sound mind to accomplish this work

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    Reference

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    7.0 BIBLIOGRAPHY 1. The Changing Nature of Globalization in Our Hyperconnected‚ Knowledge- Intensive Economy‚ Irving Wladawsky-berger‚ 18 June 2014‚ http://blog.irvingwb.com/blog/2014/06/globalization-in-our-hyperconnected-knowledge-intensive-economy.html 2. Definition of globlaisation‚ Financial Times Lexicon‚ 2014 http://lexicon.ft.com/term?term=globalisation (Accessed on 17 June 2014) 3. How globalization affects developed countries‚ Investopedia‚ Nicholas Pologeorgis‚ 22 April 2012 http://www

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    Revision guide BUS1002 The assessment for this module is a 90 minute exam at the end of the semester in January. The exam is made up of one essay question. Five questions will be on the exam sheet from which you can choose one. To prepare for the final exam‚ look to four sources of information while revising: • Your lecture notes • The textbook • Material which you can find from news sources like the BBC‚ New York Times‚ Washington Post and other media. • Sources which are referenced in

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    To determine whether an individual is an employee or independent contractor under the common law‚ the relationship of the worker and the business must be examined. All evidence of control and independence must be considered. In an employee-independent contractor determination‚ all information that provides evidence of the degree of control and degree of independence must be considered. Independent Contractor or EmployeeUnder federal and state laws‚ an independent contractor must be just that‚ independent

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    Improving Organizational Retention PSY/435 September 13‚ 2010 Improving Organization Retention Employee retention is the solution for improving organizational performance (Dey‚ 2009). An organization who wants to ensure they keep their employees from leaving their business to work for a rivalry organization is to maximize job satisfaction. To maximize job satisfaction the organization will need to make changes to their training process to ensure that each employee fully understands his or

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    The References

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    References: http://wiki.answers.com/Q/Explain_the_difference_between_internal_and_external_customers http://www.google.com.my/url?sa=t&rct=j&q=describe%20some%20of%20the%20potential%20pitfalls%20of%20customer%20driven%20quality&source=web&

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