"A study of bpo industry with reference to employee attrition and retention" Essays and Research Papers

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    Employee Welfare

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    ON EMPLOYEE WELFARE AND SAFETY MEASURES AT VST INDUSTRIES LIMITED SUBMITTED BY MS.T.SRILATHA HALL TICKET NO. - 160609672047 A project report submitted to OSMANIA UNIVERSITY in partial fulfillment of the requirement for the award of the degree of Master of Business Administration. STANLEY COLLEGE OF ENGINEERING AND TECHNOLOGY FOR WOMEN (Affiliated to Osmania University‚ Hyderabad) (2009-2011) PROJECT REPORT ON EMPLOYEE WELFARE AND SAFETY MEASURES AT VST INDUSTRIES LIMITED

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    Employee Engagement

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    1.1 Define employee engagement 1.2 Analyse the three principle dimensions of employee engagement (the emotional‚ the cognitive and the physical) 1.3 Compare and contrast employee engagement with other related concepts; ‘flow’‚ organisational commitment‚ job involvement and job satisfaction 3.1 Explain why employee engagement is an increasingly vital dimension of HR polices‚ strategies and practices 3.2 Evaluate the business benefits likely to accrue from a culture of employee engagement – benefits

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    The level of retention of staff can vary from different sectors‚ from my research I found that many companies had internal issues that caused their staff turnover. So from that I was interested to see if this affected the company that I work for‚ Marks and Spencer. So as we know Marks and Spencer is one the most well known retailers in the uk with over 450 stores and in turn employees over 65000 people. But over the last few years it has faced more compaction in the retail sector‚ so

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    Employee Voice

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    Employee voice enables workers to effectively communicate their views to management and be actively involved in decision making. Voice arrangements allow employees to express their ideas‚ raise concerns and help solve problems by influencing workplace decisions and choices. (Gollan‚ 2006:349; Pymen et al‚ 2006:543). The various forms of voice available today in the current industrial relations system include both direct and indirect mechanisms. Indirect mechanisms include

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    Employee Satisfaction

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    primary subject matter of this case involves the job satisfaction and employee engagement of a spa company’s workforce called Bella. The case depicts a new general manager Kris Jenkins’s concern that Bella’s numbers had deteriorated dramatically in the past year. Profits were down; absenteeism was up; turnover‚ while not dramatic‚ was higher than it had been in the past five years. This report shows how important the employee engagement to bring job satisfaction which overall leads a company with

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    Employee Empowerment

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    Employee empowerment in services: a framework for analysis Conrad Lashley The School of Tourism and Hospitality Management‚ Leeds Metropolitan University‚ Leeds‚ UK Keywords Employees‚ Empowerment‚ Hospitality industry‚ Service Abstract Employee empowerment is said to benefit all organisations. The fast moving global economy requires that organisations learn and adapt to change quickly‚ and employees have a key role to play here. This is particularly true in modern service organisations. The empowered

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    employee turnover

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    Employee Turnover Michelle Carter Michael Brizek HTM 150 October 29‚ 2013 Employee Turnover This will describe the restaurant industry and its main employees. I will summarize three primary the primary reason that the turnover is high in this industry. I will also recommend a method that address the reasons that turnover is high. I will make a recommendation on how to improve job satisfaction in the industry. The restaurant industry can be described

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    Employee Relation

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    Table of Contents LO1: Understand the context of employee relations against a changing background. 3 1.1 Explain the unitary and pluralistic frames of reference. 3 1.2 Assess how changes in trade unionism have affected employee relations. 3 1.3 Explain the role of main players in employee relations. 4 Referen 6 LO2: Understand the nature of industrial conflict and its resolution. 6 LO1: Understand the context of employee relations against a changing background. ksjxklsjxklsjmx 1.1 Explain

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    Employee Welfare

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    INTRODUCTION Employee welfare means a planned programme of activities or schemes that lead to the benefits of employee‚ in practical sense the above meaning is not exhaustive. According to the report of the Royal Commission Labour‚ the term welfare as applied to the industrial worker is one which must necessarily provide and is having different interpretation in one country from another‚ according to the different social customs‚ the degree of industrialization and educational development of the

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    employee appreciation

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    ORGANIZATIONAL MORALE: BENEFITS OF STRATEGIC EMPLOYEE APPRECIATION Business Management ABSTRACT Employee is a key element of the organization. The success or failure of the organization depends on employee performance. Therefore‚ organizations are investing huge amount of money on employee development. The purpose of this study is to understand the importance of employee appreciation and how it directly relates to job performance in the workforce. This study will investigate the different strategies

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