"A study on customer satisfaction on airtel" Essays and Research Papers

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    Airtel India case

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    1. What do you see as advantages and disadvantages of entering the outsourcing agreement outlined by Gupta? Advantages: 1) Pay for use and avoid excess capacity wastage. Company do not have to keep investing in maintaining excess capacity of 30-40%. 2) Lower Human Resources cost due to their transfer to vendor companies. It can use its resources and expertise to its core areas of product innovation‚ marketing‚ branding‚ pricing and value added services. 3) High bargaining power

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    by 2011‚ India may have 600 new shopping centres. PROFILE OF BIG BAZAAR Big Bazaar is not just another hypermarket. It caters to every need of a family. Where Big Bazaar scores over other stores is its value for money proposition for the Indian customers. At Big Bazaar‚ one can get the best products at the best prices – that is what they guarantee. With the ever increasing array of private labels‚ it has opened the doors into the world of fashion and general merchandise including home furnishings

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    A Study on Self-Esteem and Job Satisfaction of Soldiers in Camp Evangelista‚ Cagayan de Oro City Xavier University –Ateneo de Cagayan Hidlao‚ Gina Luz P. Tagarda‚ Aiza Elisea C. Turno‚ April Grace G. Mr. Rogelio A. Lee‚ Jr. M.A. Research Adviser Chapter 1 INTRODUCTION In any industrial organizations‚ there is a highlight on the importance of the well-being of its workforce aside from having a concrete structure for

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    .... 7 Bharti Airtel – India’s leading Telecom Company Introduction In late nineties‚ the development of telecommunication infrastructures was growing at rapid pace. Landline or Wired communication was the only medium for communication. It was very difficult to bind the entire country through wired connectivity. This was the basic necessity for the growth of Wireless technology. In 1995‚ Wireless mobile services were launched by Bharti Airtel under the brand name “Airtel”‚ in Delhi and Himachal

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    AIRTEL INDIA MARKETING AND SALES 1.4 Marketing and Sales 1.4.1 Sales Airtel Digital TV’s subscriber base stands at 6.26 million‚ according to data provided by the company till 30 June 2011. It has maintained its 25% incremental market share during the first quarter of the fiscal. Presently the market share of Airtel in the digital TV services market is 17.16% which it aims to increase through growth in value added services‚ strengthening of its interactive services portfolio‚ technological

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    Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure

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    Psych Study: Correlation of Music Preference and Life Satisfaction Introduction A study was conducted to find out whether or not there is a relationship between life satisfaction and preferences for different music types. The null hypothesis states that there will be no relationship between music preference and life satisfaction‚ while the research hypothesis predicts some relationship whether it be positive‚ negative‚ weak‚ or strong. Using the Pearson r correlation coefficient‚ we

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    Introduction Patient satisfaction has been recognized as an essential component of several measures by which the quality of care is assessed. Many investigators and policymakers feel that its role in the assessment of quality of care is crucial(1‚2). Donabedian has stated that "achieving and producing health and satisfaction is the ultimate validator of the quality of care" (2). The study of patient’s satisfaction‚ aims in general‚ at determining the effect of satisfaction on patient behaviour in

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    •Karandeep Arora •Mamta Sharma •Prakruti Andharia Product Airtel • Parent company- Bharti Airtel India Limited. • Category- GSM Mobile Service Provider • Slogan/ Tag line- Express Yourself • USP- Top brand in India‚ Strong connectivity. Idea • Parent Company- Idea Cellular‚ Aditya Birla Group. • Category- GSM Mobile Service Provider • Slogan/Tagline- An Idea can change your life! • USP- Big brand‚ great services. Segmentation: AIRTEL  Basic segmentation is done on the basis of Regulatory

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    Analysis and Interpretation: Demographic Factors: Age Of the Respondents: Age of Respondents Less than 25 35-45 25-35 More than 45 Total Frequency 14 23 9 4 50 Percent 28.0 46.0 18.0 8.0 100.0 Age Of Respondents 25 20 15 10 5 0 14 9 4 Frequency 23 ANALYSIS: From the survey it was found that amongst 50 respondents a) b) c) d) 28% of the respondents are less than 25 years old. 46% of the respondents are between 25 and 35 years of age. 18% of the respondents are between 35 and 45 years of

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