1. Levy of service tax | http://www.servicetax.gov.in/st-forms-home.htm 1.1 As on 1st May‚ 2011‚ 119 services are taxable services in India. These taxable services are specified in Section 65(105) of the Finance Act‚1994. Section 64 of the Finance Act‚ 1994‚ extends the levy of service tax to the whole of India‚ except the State of Jammu & Kashmir. Generally‚ the liability to pay service tax has been placed on the ‘service provider’. However‚ in respect of the taxable
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1. Infancy: Birth to 18 Months Ego Development Outcome: Trust vs. Mistrust Basic strength: Drive and Hope Erikson also referred to infancy as the Oral Sensory Stage (as anyone might who watches a baby put everything in her mouth) where the major emphasis is on the mother’s positive and loving care for the child‚ with a big emphasis on visual contact and touch. If we pass successfully through this period of life‚ we will learn to trust that life is basically okay and have basic confidence
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Contents BACKGROUND 2 Methods 3 Observations 3 Interviews 4 Data analysis 5 Results 5 Observational Results 5 Observed waiting time and service delivery time at different service stations 6 Socio-demographic characteristics of respondents 6 OPD clinics: patient experiences at the entrance gate‚reception and medical records 6 OPD clinics: consultation waiting time 7 OPD clinics: complaints and recommendations 7 Interviews with patients at the laboratory 8 Patient satisfaction
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appropriately with clients and colleagues Learning Guide for Volunteers (40410SA) Certificate III in Active Volunteering National Volunteer Skills Centre is a project run by Volunteering Australia and is funded by Department of Family and Community Services National Volunteer Skills Centre CHCCOM2B This learning guide is based on the national industry unit of competency (CHCCOM2B) Communicate appropriately with clients and colleagues from (CHC02) Community Services Training Package
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University of Phoenix Material Programs and Services Matrix Use the matrix to identify five different types of programs or services available for long-term care populations. Include a brief description of the program or service and identify the populations that may be in need of each. Indicate whether this type of service or program is available in your community and provide examples‚ if possible‚ of each. |Program or service |Description |Population(s)
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CHAPTER 15 Multiple-Choice Questions 1. easy A sample in which the characteristics of the sample are the same as those of the population is a(n): b a. variables sample. b. representative sample. c. attributes sample. d. random sample. 2. easy When the auditor decides to select less than 100 percent of the population for testing‚ the auditor is said to use: a a. audit sampling. b. representative sampling. c. poor judgment. d. none of the above. 3. In practice‚ auditors
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International Journal of Service Industry Management Emerald Article: A comparison of service delivery processes of different complexity Peter J. Danaher‚ Jan Mattsson Article information: To cite this document: Peter J. Danaher‚ Jan Mattsson‚ (1998)‚"A comparison of service delivery processes of different complexity"‚ International Journal of Service Industry Management‚ Vol. 9 Iss: 1 pp. 48 - 63 Permanent link to this document: http://dx.doi.org/10.1108/09564239810199941 Downloaded on: 02-02-2013
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How can a service firm build a strong service culture that emphasizes service excellence and productivity? Service management has to take a personal interest in improving the service culture by showing the employees how to provide excellence service and be very productive through this example or display employees can copy this vision and provide excellence service and productivity. Once the management has committed itself to building this strong service culture‚ the next most important thing is
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Health Information Service Departments How are the principles of goal setting applied to this case? Each individual employee’s job tasks contribute to a department’s work‚ therefore‚ it’s a manager’s obligation to align their tasks according to the department’s goals. These tasks need to be realigned periodically to acclimate to changing conditions‚ such as‚ when a new project is started or new systems are integrated. Once there is need for a task realignment‚ there are four ways a manager can make
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Customer service vision and mission Vision In five years time‚ Innovative Widgets will be considered a market leader in customer service. Mission Innovative Widgets aims to deliver friendly‚ professional‚ innovative and quality service to all internal and external customers. Product and/or service standards Consumer guarantees for products If you buy a product (such as widgets): • Its size must be in the range of 5mm‚ 6mm‚ 7mm‚ 8mm‚ 9mm and 10mm. • The tolerances of the size must
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