Introduction There’s some evidence that Apple Inc.’s strategy to increase its share of the fast-growing smart phone market in India may be working. Apple’s shipped 252‚000 iPhones to India in the last quarter of 2012‚ three times the number in the previous three months‚ according to new data by Singapore-based mobile research firm Canalys. The figure was more than double from the same quarter a year earlier‚ the data showed. Apple launched the iPhone5 in India in November to coincide with the Hindu
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Customer Relationship Management Assignment 1 The Customers Revenge The cases of Jessica and Tom In both cases there is a problem with the Andromeda XL. Jessica had problems all over the place. From a failing air-conditioning to a jammed CD-player. In the case of Jessica she even got a new Andromeda XL. After 3 months the problems happened again. Tom’s failing Andromeda almost ended up in a deadly accident. It begins to be very clear that we are simply dealing
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was quoted as saying‚ "these new product lines give people what they want most‚ a lightning fast laptop and a striking new consumer Macintosh." Is Jobs correct in this assessment? Is speed‚ look‚ and brand really the main drivers for consumers? Did Jobs’ strategy to capture market share in the personal computer industry focus on the right aspects? This paper will venture to say no and suggest the following alternative strategy: Apple should build a new business in "Wintel" PCs‚ while continuing to sell
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his last name and place of employment not be disclosed. Edward’s official job title is pre-owned sales representative and he defined his job as selling used vehicles while achieving and maintaining appropriate levels of gross profit‚ volume‚ and customer satisfaction. As a veteran in the auto industry for twenty-three years‚ he holds a lot of negotiation experience. Edward feels that although official training is always provided‚ he has mostly learned from experience. (personal communication‚ October
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received‚ fully aware of —able to articulate— the ideas‚ desires and outcomes at the level of speaking them‚ and received by others with an awareness of the level of ability of the receiver to articulate what the sender desires‚ believes‚ thinks‚ or wants as an outcome‚ face to face‚ in person with at least one other present‚ baby‚ man‚ woman‚ or dog‚ and with the potential for feedback from another with the capability of returning by word or deed the intent of the communicator. But the objective of
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A Research Project Report Titled ―Customer Satisfaction on Public And Private Bank Loan‖ Submitted in partial fulfillment for the Award of degree of Master of Business Administration 2010-2012 Global Institute of Technology Sitapura‚ Jaipur (Raj)-302022 Submitted To: Submitted By: Mrs.Mamta Soni Mahendra Singh Rathore (Ast.professor) (MBA IV SEM) DECLARATION Hereby I declare that the project report titled―Customer Satisfaction On Public And Private Bank Loan‖submitted
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Sustainability of Apple Inc. Introduction Sustainability should mirror the culture of the organization‚ matching the organizations strategic approach to doing business. Organizations are now developing sustainability strategies and embedding them in the organizations culture. The organization understands that sustainability will play a major role in their future success/failure. Corporate Sustainability can be summed up using the Triple Bottom Line approach. The Triple bottom line theory is Financial
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-Introduce Apple -Brief history -Business perspective -Products -Past problems -Diversification -Current product portfolio -Revenue overall company performance -Profit -ROA -Stock Price (template for product portfolio) Year -Introduce Smartphone Industry -Google -RIM Competitors- introduce figures -Samsung -Target Market -Marketing mix -Describe products -Functions -Packaging -History -Design -Price -Appearance -Distribution Apple Store -Promotion -Ads‚ Symbols
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CHAPTER 1 INTRODUCTION INTRODUCTION ABOUT THE STUDY Under the modern marketing concept all marketing activities have to centre the consumer. Effective marketing therefore requires a clear picture of the consumer characteristics. Hence‚ it is the duty of business concern to study such factors to understand the consumer’s preference. Indian automobile industry is an ever growing industry. The industry has changed from being a seller’s market to a buyer’s market. Brand and media proliferation‚ information
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of Apple (Customer Service Aspect) Apple has been a very famous brand in the electronic industry these few decades‚ and it is due to many reasons‚ such as their creativity‚ user-friendly products‚ simple yet chic designs‚ great customer services‚ brilliant modification on existing products and that their designs and products are much ahead of their competitors. Among all these reasons‚ I believe great customer services is the factor the contributed the most to its success and helped Apple in
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