10/13/12 Problem Statement for BPO(new) Upload poorna23 View Public Profile My DocumentsMy CollectionsMy Reading FeedMy Stats MessagesNotificationsAccount | SettingsHelp Log Out Search books‚ presentations‚ business‚ academics... Search Explore Documents Books - FictionBooks - Non-fictionHealth & MedicineBrochures/CatalogsGovernment DocsHow-To Guides/ManualsMagazines/NewspapersRecipes/MenusSchool Work+ all categories RecentFeatured People AuthorsStudentsResearchersPublishersGovernment &
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1.3 Scope 4 2. System Architecture 4 2.1 Overview 4 2.2 SQL Server and ArcSDE 6 2.3 Map Server (ArcIMS) 6 2.4 Web Server (IIS) .Net Framework and ASP.Net 6 2.5 Security 7 3. Network Configuration 9 4. Database Organization 13 5. Technical Challenges 14 5.1 Map Display Mechanism 14 5.2 Automated Refresh of Device and Event Data 16 5.3 Inter-Frame Client Script Synchronization 17 5.4 Assigning and Editing Event Location 17 5.5 Scalability 17 5.6 Exception Management and Recovery 18
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CALL CENTRE MANAGEMENT SYSTEM Vision Version <6.0> ABSTRACT: A Call center is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette‚ the type of customer queries‚ that may arise and on how to respond to these queries in a quick and efficient manner. A Call center can also equipped with an automatic call handling system like an Interactive Voice Response
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Human Resources In Indian Business Process Outsourcing Organizations- Attrition. Is there any solution? Business Process Outsourcing (BPO) is likely to be the next big thing for services in this decade. The industry is very diverse‚ with several sub-segments‚ each displaying its own unique characteristics. The BPO players need to be excellent in every facet of operations as the market is highly competitive at every level and re-defining itself every day. Being a People-Centric industry what are
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Talent management – sandeep v- IMT NAGPUR. www.Coolavenues.com/know/hr/sandeep.php3 Infosys‚ Wipro‚ Satyam‚ HCL Technologies and i-Flex Solutions. These are some of the companies‚ which have the highest revenue growth rates year after year. Few of them also have revenues exceeding $1 bn. They provide great work environment to their people. Good salary‚ perks‚ overseas assignments‚ challenging and highly competitive work environment and a great future - these are some of the pluses associated with
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Payroll System Problem Statement Our task is the creation of a new payroll system. The old system is outdated and no longer adequately manages the payroll process and the entry of employee time card information. Therefore‚ manual intervention is required to process the payroll. In addition to the preexisting category of salaried employee‚ which the current payroll process does support‚ our organization now accommodates two new types of employees: those employees working on commission‚ and those
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Acme needs a new system to allow employees to record time card information electronically and automatically generate paychecks based on the number of hours worked and total amount of sales (for commissioned employees). The new system will be state of the art and will have a Windows-based desktop interface to allow employees to enter timecard information‚ change employee preferences (such as payment method)‚ enter purchase orders‚ and create various reports. The desktop version will run on individual
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BPO‚ Incorporated BPO‚ INC. is a professional services organization that offers its clients a range of services from risk management/insurance brokerage to management consulting. The EBO is one of BPO’s fastest-growing businesses. Although its revenues have been growing 30% annually‚ the division has had a big loss. And its business is at risk due to its poor customer service. So the Executive Vice President wants an immediate update on the ongoing Six Sigma project to improve the efficiency and
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Statement of the Problem The study aims to determine the essence of time management among the students of Maryhill College during the school year 2013-2014. It sought to answer the following questions: What are the problems being encountered when time is not managed properly? What are the advantages of having a well managed time? 3. What are the steps in havingStatement of the Problem The study aims to determine the essence of time management among the students of Maryhill College during
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Case: BPO‚ Incorporated Summary: Due to the increased competition‚ many companies turn to business process outsourcing to reduce costs. BPO is a professional services organization provides services from risk management/insurance brokerage to management consulting. However‚ recently the customer satisfactions of BPO have been decreasing while the customer complaints have been increasing. So they decide to research the situation of BPO’s operation system and update the ongoing Six Sigma project
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